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1. Listing metadata
Field-level data| O | UpForm Contact Form & Popup | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Developer | ||
| Listed |
| O | UpForm Contact Form & Popup | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Contact form builder and popup creator to design any form, Contact Us page, popup, banner and bars
| Metric | O: Chat buttons & Contact Form | UpForm Contact Form & Popup |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.5 ★ |
| Total reviews | ★ 265 | 9 |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
| Built for Shopify | — | — |
| Listed features | 5 | 5 |
| Review velocity (30d) | 0 new | ★ 2 new |
| Languages | 1 supported | 20 supported |
| Listed since | Jan 2016 | Oct 2025 |
Based on the data on this page, O: Chat buttons & Contact Form is the stronger choice for most Shopify App Store merchants — 4.9★ vs UpForm Contact Form & Popup's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: O: Chat buttons & Contact Form at Free, UpForm Contact Form & Popup at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
O: Chat buttons & Contact Form has the larger user base (265 reviews vs 9), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. UpForm Contact Form & Popup's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to O: Chat buttons & Contact Form; mid-market and enterprise merchants with specific feature requirements should evaluate both — UpForm Contact Form & Popup's 9-review base may include the workflow context that matches your specific use case better than O: Chat buttons & Contact Form's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: O: Chat buttons & Contact Form audit • UpForm Contact Form & Popup audit
| Last updated | — | — |
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| Keyword | O | UpForm Contact Form & Popup |
|---|---|---|
| contact form | #9 | #81 |
| contact forms | #11 | #81 |
| contact and inquiry forms | #13 | #9 |
| contact | #10 | #15 |
| form | #14 | #11 |
| Signal | O | UpForm Contact Form & Popup |
|---|---|---|
| Average rating | 4.9 ★ (265) | 4.5 ★ (9) |
| Rating distribution | 593% 45% 31% 20% 12% | 583% 40% 30% 20% 117% |
| Reviews · last 7 days | +0 | +1 |
| Reviews · last 30 days | +0 | +2 |
| Reviews · last 90 days | +1 | +5 |
Don't download and don't waste your time. It seems like a scam because customer service isn't available and is always different. Furthermore, they never resolve issues. I don't recommend it.
Both O: Chat buttons & Contact Form and UpForm Contact Form & Popup offer paid plans only. O: Chat buttons & Contact Form starts at Free; UpForm Contact Form & Popup starts at Free. Compare the per-tier features in the Pricing section above before committing.
O: Chat buttons & Contact Form has the higher average rating (4.9★ from 265 reviews) compared to UpForm Contact Form & Popup (4.5★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
O: Chat buttons & Contact Form holds the higher average rating (4.9★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. O: Chat buttons & Contact Form has the deeper published review base (265 vs 9), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
O: Chat buttons & Contact Form typically suits early-stage and growth-mode teams based on its published review base (265 reviews). UpForm Contact Form & Popup typically suits early-stage and growth-mode teams based on its published review base (9 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
App just crashed when I need to edit the widget.
The support team is nice and providing assistance immediately
This app is a great help for us because it is fast to communicate with our customers.
this app doesn't work. First of all, not all functions are visible on the screen, they are hidden by the bottom edge of the screen. Why did the created form bind itself to the page, so that I can no longer design the page in the theme editor, and I can no longer change the position of this form on the page. What is the
Excelente, una app que cumple lo que promete.
Migration support varies by app and category. O: Chat buttons & Contact Form and UpForm Contact Form & Popup both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from UpForm Contact Form & Popup" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
I've tried nearly all the form builder apps out there and this feels the best of the bunch to me. Easy to style, easy to implement, and support is very fast to answer questions. They are actively working on adding functionality and already implemented a couple suggestions I had. Highly recommended!
Great app and outstanding support. Responses were fast, clear, and genuinely helpful. The team took the time to investigate my questions with their technical team and is already working on improvements. Highly recommended.
