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1. Listing metadata
Field-level data| Tidio | GetButton | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Tidio | GetButton | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Tidio: AI Chatbot & Live Chat | GetButton: WhatsApp, FB & More |
|---|---|---|
| Rating | ★ 4.8 ★ | 4.0 ★ |
| Total reviews | ★ 1.3k | 45 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | ★ 5 | 4 |
| Featured placements | 2 | — |
| Review velocity (30d) | ★ 12 new | 0 new |
| Languages | 6 supported | 1 supported |
| Listed since | Jul 2014 | Nov 2016 |
Based on the data on this page, Tidio: AI Chatbot & Live Chat is the stronger choice for most Shopify App Store merchants — 4.8★ vs GetButton: WhatsApp, FB & More's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Tidio: AI Chatbot & Live Chat at Free plan available, GetButton: WhatsApp, FB & More at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Tidio: AI Chatbot & Live Chat has the larger user base (1,337 reviews vs 45), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. GetButton: WhatsApp, FB & More's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Tidio: AI Chatbot & Live Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — GetButton: WhatsApp, FB & More's 45-review base may include the workflow context that matches your specific use case better than Tidio: AI Chatbot & Live Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Tidio: AI Chatbot & Live Chat audit • GetButton: WhatsApp, FB & More audit
| Last updated | — | — |
|---|
| Keyword | Tidio | GetButton |
|---|---|---|
| contact form | #27 | #43 |
| contact | #26 | #94 |
| chat buttons | #17 | #158 |
| ai chat | #12 | #19814 |
| ai chatbot | #4 | #230 |
Not featured in any section recently.
| Signal | Tidio | GetButton |
|---|---|---|
| Average rating | 4.8 ★ (1.3k) | 4.0 ★ (45) |
| Rating distribution | 586% 48% 31% 22% 14% | 582% 46% 30% 20% 112% |
| Reviews · last 7 days | +4 | +0 |
| Reviews · last 30 days | +12 | +0 |
| Reviews · last 90 days | +73 | +1 |
Both Tidio: AI Chatbot & Live Chat and GetButton: WhatsApp, FB & More offer paid plans only. Tidio: AI Chatbot & Live Chat starts at Free plan available; GetButton: WhatsApp, FB & More starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Tidio: AI Chatbot & Live Chat has the higher average rating (4.8★ from 1,337 reviews) compared to GetButton: WhatsApp, FB & More (4.0★ from 45 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Tidio: AI Chatbot & Live Chat holds the higher average rating (4.8★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Tidio: AI Chatbot & Live Chat has the deeper published review base (1,337 vs 45), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Tidio: AI Chatbot & Live Chat typically suits early-stage and growth-mode teams based on its published review base (1,337 reviews). GetButton: WhatsApp, FB & More typically suits early-stage and growth-mode teams based on its published review base (45 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Help me keep in contact with my current and potential clients.
The best app in teh world
happy to use Tidio, the settings there is clear and love the ai functions
Helps out a lot with building new clients.
Todo muy bien
even you make uninstall to the app still shown in your website automatically if you install it on time then you don't have option to remove it take care
First of all it slows down the website loading significantly - second they keep on increasing the fee and refuse your the service even though you are subscribed to prior Paid service agreement - uninstalling the app soon - And yes ZERO support!
Migration support varies by app and category. Tidio: AI Chatbot & Live Chat and GetButton: WhatsApp, FB & More both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from GetButton: WhatsApp, FB & More" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Great App! Simple to use nice and straight forward! Love it!
Finally it worked, it took me hours to find-out that if someone don't put WhatsApp/Call contact number as per example format with proper spaces and brackets like this "+92(319) 123-45-67", it won't work! Although, upon pressing Save Button; it will display a message "Congratulations! Your chat button was successfully s
