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1. Listing metadata
Field-level data| Moose WhatsApp Chat Button | Tidio | |
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| Moose WhatsApp Chat Button | Tidio | |
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| Tagline | ||
| Description | ||
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Reduce missed inquiries, recover abandoned carts & increase revenue via WhatsApp. Ready in minutes.
| Metric | Moose WhatsApp Chat Button | Tidio: AI Chatbot & Live Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | 162 | ★ 1.3k |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | — | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | ★ 2 |
| Review velocity (30d) | — | 12 new |
| Languages | 1 supported | 6 supported |
| Listed since | May 2025 | Jul 2014 |
Moose WhatsApp Chat Button edges out Tidio: AI Chatbot & Live Chat on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Moose WhatsApp Chat Button at Free, Tidio: AI Chatbot & Live Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Tidio: AI Chatbot & Live Chat has the larger user base (1,338 reviews vs 162), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Moose WhatsApp Chat Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Moose WhatsApp Chat Button; mid-market and enterprise merchants with specific feature requirements should evaluate both — Tidio: AI Chatbot & Live Chat's 1,338-review base may include the workflow context that matches your specific use case better than Moose WhatsApp Chat Button's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Moose WhatsApp Chat Button audit • Tidio: AI Chatbot & Live Chat audit
| Last updated | — | — |
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| Keyword | Moose WhatsApp Chat Button | Tidio |
|---|---|---|
| chat | #7 | #5 |
| inbox | #10 | #3 |
| chat buttons | #2 | #17 |
| live chat whatsapp | #12 | #23 |
| live chat app | #32 | #7 |
| Signal | Moose WhatsApp Chat Button | Tidio |
|---|---|---|
| Average rating | 5.0 ★ (162) | 4.8 ★ (1.3k) |
| Rating distribution | 5100% 40% 30% 20% 10% | 586% 48% 31% 22% 14% |
| Reviews · last 7 days | — | +2 |
| Reviews · last 30 days | — | +12 |
| Reviews · last 90 days | — | +73 |
Both Moose WhatsApp Chat Button and Tidio: AI Chatbot & Live Chat offer paid plans only. Moose WhatsApp Chat Button starts at Free; Tidio: AI Chatbot & Live Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Moose WhatsApp Chat Button has the higher average rating (5.0★ from 162 reviews) compared to Tidio: AI Chatbot & Live Chat (4.8★ from 1,338 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Moose WhatsApp Chat Button holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Tidio: AI Chatbot & Live Chat has the deeper published review base (1,338 vs 162), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Moose WhatsApp Chat Button typically suits early-stage and growth-mode teams based on its published review base (162 reviews). Tidio: AI Chatbot & Live Chat typically suits early-stage and growth-mode teams based on its published review base (1,338 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
感谢Mabel的服务
Mabel was of great and prompt support. Thank you
Мейбъл много съм доволна от нея. Реагира бързо , комуникира умно и винаги готова да помогне . благодаря
Se potessi dare più di 5 stelle lo farei senza pensarci due volte! Thomas e Mabel sono stati fantastici nell'assistermi rispondendo con estrema gentilezza, pazienza e professionalità ad ogni mia domanda. Felicissima di aver scaricato questa App, continuerò ad usarla con piacere, sia per la sua semplicità e intuitività
Mabel was amazing and helped me ! She has great initiative.
Help me keep in contact with my current and potential clients.
Migration support varies by app and category. Moose WhatsApp Chat Button and Tidio: AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Moose WhatsApp Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
The best app in teh world
happy to use Tidio, the settings there is clear and love the ai functions
Helps out a lot with building new clients.
Todo muy bien
