Side-by-side comparison
AI chat helps shoppers get fast answers, product picks, and cart help. It boosts sales 24/7.
| Metric | AI Chat Assistant by Maxify | Tidio: AI Chatbot & Live Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | 1 | ★ 1.4k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
On the measured data here, Tidio leads on more dimensions (4 vs 2). Pick AI Chat Assistant by Maxify if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: AI Chat Assistant by Maxify audit • Tidio: AI Chatbot & Live Chat audit
| Field | AI Chat Assistant by Maxify | Tidio |
|---|---|---|
| Tagline | ||
| Listing audit | 84/100 listing audit | 98/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Languages | 1 supported | 6 supported |
|---|
| Listed since | May 2026 | Jul 2014 |
|---|
| Listed |
|---|
None
| Keyword | AI Chat Assistant by Maxify | Tidio |
|---|---|---|
| ai chat | #97 | #11 |
Not featured in any section recently.
| Signal | AI Chat Assistant by Maxify | Tidio |
|---|---|---|
| Average rating | 5.0 ★ (1) | 4.8 ★ (1.4k) |
Review text isn't collected for this app yet (1 reviews on the marketplace).
We've been trying out quite a lot of customer support solutions and Tidio is the first that delivers the all-in-one experience we were looking for. Chat, mail and help center combined with a good AI assistant and a neat interface. Highly recommended for everyone that struggles with to many messages coming from too many
very helpful
la mejoooooor la amo
All I can say is this app is the best thing ever downloaded. thank you for all you do for my website!!! !!!
Fantastic App, Highly Recommend
Tidio: AI Chatbot & Live Chat is cheaper to start with — it offers a free plan and AI Chat Assistant by Maxify doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
AI Chat Assistant by Maxify has the higher average rating (5.0★ from 1 reviews) compared to Tidio: AI Chatbot & Live Chat (4.8★ from 1,356 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
AI Chat Assistant by Maxify holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Tidio: AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (1,356 vs 1).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: AI Chat Assistant by Maxify has 1 published reviews; Tidio: AI Chatbot & Live Chat has 1,356 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. AI Chat Assistant by Maxify and Tidio: AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from AI Chat Assistant by Maxify" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.