Side-by-side comparison
Chat with your customers and provide great customer experience.
Turn customer support into a growth engine with an AI chatbot that works even while you sleep.
| Metric | LiveSupporti ‑ Live Chat | Moose AI Chatbot & Live Chat |
|---|---|---|
| Rating | 4.2 ★ | ★ 5.0 ★ |
| Total reviews | 5 | ★ 488 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | ★ 4 tiers |
On the measured data here, Moose AI Chatbot & Live Chat leads on more dimensions (4 vs 1). Pick LiveSupporti if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: LiveSupporti ‑ Live Chat audit • Moose AI Chatbot & Live Chat audit
| Field | LiveSupporti ‑ Live Chat | Moose AI Chatbot & Live Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 86/100 listing audit | 90/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Listed features |
|---|
| 5 |
| 5 |
| Featured placements | — | 2 |
|---|
| Languages | 1 supported | 1 supported |
|---|
| Listed since | Apr 2016 | Aug 2023 |
|---|
| Listed |
|---|
None
| Keyword | LiveSupporti ‑ Live Chat | Moose AI Chatbot & Live Chat |
|---|---|---|
| live chat | #132 | #3 |
| helpdesk | #171 | #136 |
Not featured in any section recently.
| Signal | LiveSupporti ‑ Live Chat | Moose AI Chatbot & Live Chat |
|---|---|---|
| Average rating | 4.2 ★ (5) | 5.0 ★ (488) |
Review text isn't collected for this app yet (5 reviews on the marketplace).
Very fast and helpful customer service. Good to have support options which are not all AI. Thanks Mabel.
The app has some many features that you won't feel the need to ever use any other app. You can have faqs and all within the chat window. You can also train your AI chatbot or have your team respond to the messages themselves whatever is convenient. Also there are option to add Scratch Card and Spin Wheel which is a nic
very good mabel was helpful in setting up
I have had a great experience. Mabel assisted me today and she had so much patience with me and helped me without frustration to get my score back up to 100. I really appreciate Moosedesk. Thank you for your help, you make a difference.
Great app. easy setup and custom. great great support. efficient and reactive team. Thank you Ame, Kelly, Mabel and Thomas for your help!
Both LiveSupporti ‑ Live Chat and Moose AI Chatbot & Live Chat offer a free plan. LiveSupporti ‑ Live Chat lists no paid plan with a published price; Moose AI Chatbot & Live Chat lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Moose AI Chatbot & Live Chat has the higher average rating (5.0★ from 488 reviews) compared to LiveSupporti ‑ Live Chat (4.2★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Moose AI Chatbot & Live Chat holds the higher average rating (5.0★ vs 4.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Moose AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (488 vs 5).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: LiveSupporti ‑ Live Chat has 5 published reviews; Moose AI Chatbot & Live Chat has 488 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. LiveSupporti ‑ Live Chat and Moose AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from LiveSupporti ‑ Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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