Side-by-side comparison · 24 data points
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
| K | Tidio ‑ Live Chat & AI Chatbot | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | K: WeChat Button | Tidio ‑ Live Chat & AI Chatbot |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | 3 | ★ 1.2k |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 3 |
| Review velocity (30d) | — | 32 new |
| Languages | 4 supported | 6 supported |
| Listed since | May 2025 | Jul 2014 |
K: WeChat Button edges out Tidio ‑ Live Chat & AI Chatbot on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: K: WeChat Button at Free to install, Tidio ‑ Live Chat & AI Chatbot at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Tidio ‑ Live Chat & AI Chatbot has the larger user base (1,226 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. K: WeChat Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to K: WeChat Button; mid-market and enterprise merchants with specific feature requirements should evaluate both — Tidio ‑ Live Chat & AI Chatbot's 1,226-review base may include the workflow context that matches your specific use case better than K: WeChat Button's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: K: WeChat Button audit • Tidio ‑ Live Chat & AI Chatbot audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | K | Tidio ‑ Live Chat & AI Chatbot |
|---|---|---|
| chat support | #56 | #133 |
| chat | #232 | #2 |
Not featured in any section recently.
No tracked changes.
| Signal | K | Tidio ‑ Live Chat & AI Chatbot |
|---|---|---|
| Average rating | 5.0 ★ (3) | 4.8 ★ (1.2k) |
| Rating distribution | 5— 4— 3— 2— 1— | 586% 48% 31% 22% 14% |
| Reviews · last 7 days | — | +3 |
| Reviews · last 30 days | — | +32 |
| Reviews · last 90 days | — | +106 |
No reviews yet.
Both K: WeChat Button and Tidio ‑ Live Chat & AI Chatbot offer paid plans only. K: WeChat Button starts at Free to install; Tidio ‑ Live Chat & AI Chatbot starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
K: WeChat Button has the higher average rating (5.0★ from 3 reviews) compared to Tidio ‑ Live Chat & AI Chatbot (4.8★ from 1,226 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. K: WeChat Button fits better if you prioritize rating consistency; Tidio ‑ Live Chat & AI Chatbot is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Tidio ‑ Live Chat & AI Chatbot has more onboarding documentation maturity (1,226 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
K: WeChat Button typically suits early-stage and growth-mode stores based on its review-base composition (3 reviews). Tidio ‑ Live Chat & AI Chatbot aligns more with early-stage and growth-mode stores (1,226 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Autonomo e in grado di gestire bene le richieste dei clienti.
Sem dúvidas, é uma plataforma diferente de todas que testamos até hoje, e uma das únicas que realmente resolve nosso caso de perguntas frequentes com ótimos acertos nas respostas. Fácil, rápido e objetivo.
Tres bonne appli
We used Tidio in the past and are now coming back to it for the Real-Time Visitor Monitoring, Cart View, Conversational AI (Lyro), and for the affordability and ease of use that we missed. Tidio gives so much value without being complicated to setup, its a nice change, and also a great application!
necesito poder mandar mensajes outbound en whatsapp. de lo contrario seria full estrellas
Migration support varies by app and category. K: WeChat Button and Tidio ‑ Live Chat & AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from K: WeChat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
