Side-by-side comparison · 24 data points
| Shopify Inbox | Wizybot CRM & AI Chatbot | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Streamline customer support and sales with AI automation
| Metric | Shopify Inbox | Wizybot CRM & AI Chatbot |
|---|---|---|
| Rating | 4.7 ★ | 4.7 ★ |
| Total reviews | ★ 5.4k | 167 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free | From $69.99/month |
| Built for Shopify | — | — |
| Pricing tiers | — | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 4 | — |
| Review velocity (30d) | 91 new | — |
| Languages | 21 supported | 3 supported |
| Listed since | Aug 2019 | Jul 2023 |
Shopify Inbox and Wizybot CRM & AI Chatbot are evenly matched on rating (4.7★ vs 4.7★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. On pricing, Shopify Inbox offers a free tier (Free) while Wizybot CRM & AI Chatbot starts at From $69.99/month. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Shopify Inbox has the larger user base (5,370 reviews vs 167), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Wizybot CRM & AI Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Shopify Inbox audit • Wizybot CRM & AI Chatbot audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Shopify Inbox | Wizybot CRM & AI Chatbot |
|---|---|---|
| customer support | #12 | #11 |
| inbox | #1 | #29 |
| chat | #2 | #69 |
| chat buttons | #12 | #63 |
| live chat | #11 | #111 |
Not featured in any section recently.
No tracked changes.
| Signal | Shopify Inbox | Wizybot CRM & AI Chatbot |
|---|---|---|
| Average rating | 4.7 ★ (5.4k) | 4.7 ★ (167) |
| Rating distribution | 584% 49% 33% 21% 12% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +23 | — |
| Reviews · last 30 days | +91 | — |
| Reviews · last 90 days | +310 | — |
I'm using your Shopify chat option but when a customer clicks the button by mistake, there is no button to close that. in the pc version there is a cross button but in phone there is no. i tried from multiple devices.
Shopify Inbox is the cheaper option — it offers a free plan (Free). Wizybot CRM & AI Chatbot starts at From $69.99/month. Both publish their pricing on the Shopify App Store marketplace; AppRanks mirrors what's listed on each refresh cycle.
Shopify Inbox (4.7★, 5,370 reviews) and Wizybot CRM & AI Chatbot (4.7★, 167 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Shopify Inbox fits better if you prioritize broader integrations; Wizybot CRM & AI Chatbot is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Shopify Inbox has more onboarding documentation maturity (5,370 reviews vs 167), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Shopify Inbox typically suits established stores with steady traffic based on its review-base composition (5,370 reviews). Wizybot CRM & AI Chatbot aligns more with early-stage and growth-mode stores (167 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Great sofar
funziona bene!
No reviews yet.
Migration support varies by app and category. Shopify Inbox and Wizybot CRM & AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Wizybot CRM & AI Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.