Streamline customer support and sales with AI automation
| Metric | Shopify Inbox | Wizybot CRM & AI Chatbot |
|---|---|---|
| Rating | ★ 4.7 ★ | 4.6 ★ |
| Total reviews | ★ 5.5k | 166 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free | From $69.99/month |
| Built for Shopify | — | — |
| Pricing tiers | — | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 3 | — |
| Review velocity (30d) | 85 new | — |
| Languages | 21 supported | 3 supported |
| Listed since | Aug 2019 | Jul 2023 |
Shopify Inbox edges out Wizybot CRM & AI Chatbot on rating (4.7★ vs 4.6★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. On pricing, Shopify Inbox offers a free tier (Free) while Wizybot CRM & AI Chatbot starts at From $69.99/month. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Shopify Inbox has the larger user base (5,464 reviews vs 166), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Wizybot CRM & AI Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Shopify Inbox; mid-market and enterprise merchants with specific feature requirements should evaluate both — Wizybot CRM & AI Chatbot's 166-review base may include the workflow context that matches your specific use case better than Shopify Inbox's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Shopify Inbox audit • Wizybot CRM & AI Chatbot audit
| Last updated | — | — |
|---|
| Keyword | Shopify Inbox | Wizybot CRM & AI Chatbot |
|---|---|---|
| customer support | #10 | #15 |
| email chat | #3 | #23 |
| inbox | #1 | #28 |
| ai chat | #24 | #30 |
| ai chatbot | #37 | #20 |
Not featured in any section recently.
| Signal | Shopify Inbox | Wizybot CRM & AI Chatbot |
|---|---|---|
| Average rating | 4.7 ★ (5.5k) | 4.6 ★ (166) |
| Rating distribution | 583% 49% 33% 21% 14% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +23 | — |
| Reviews · last 30 days | +85 | — |
| Reviews · last 90 days | +267 | — |
Shopify Inbox is the cheaper option — it offers a free plan (Free). Wizybot CRM & AI Chatbot starts at From $69.99/month. Both publish their pricing on the Shopify App Store marketplace; AppRanks mirrors what's listed on each refresh cycle.
Shopify Inbox has the higher average rating (4.7★ from 5,464 reviews) compared to Wizybot CRM & AI Chatbot (4.6★ from 166 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Shopify Inbox fits better if you prioritize rating consistency; Wizybot CRM & AI Chatbot is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Shopify Inbox has more onboarding documentation maturity (5,464 reviews vs 166), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Shopify Inbox typically suits established stores with steady traffic based on its review-base composition (5,464 reviews). Wizybot CRM & AI Chatbot aligns more with early-stage and growth-mode stores (166 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Muy buena herramienta nueva de IA nos encanto
Très bonne application gratuite. Elle s’intègre parfaitement à ma boutique Shopify et facilite les échanges avec les visiteurs. L’interface est simple, intuitive et agréable à utiliser. Je la recommande vivement !
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Migration support varies by app and category. Shopify Inbox and Wizybot CRM & AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Wizybot CRM & AI Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.