Side-by-side comparison · 24 data points
| Shopify Inbox | Whatify Orders AI Automation | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Reduce order cancellation & returns with automated WhatsApp confirmation and delivery notifications.
| Metric | Shopify Inbox | Whatify Orders AI Automation |
|---|---|---|
| Rating | ★ 4.7 ★ | 3.5 ★ |
| Total reviews | ★ 5.5k | 39 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 3 | — |
| Review velocity (30d) | 97 new | — |
| Languages | 21 supported | 1 supported |
| Listed since | Aug 2019 | Sep 2025 |
Based on the data on this page, Shopify Inbox is the stronger choice for most Shopify App Store merchants — 4.7★ vs Whatify Orders AI Automation's 3.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Shopify Inbox at Free plan available, Whatify Orders AI Automation at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Shopify Inbox has the larger user base (5,517 reviews vs 39), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Whatify Orders AI Automation's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Shopify Inbox; mid-market and enterprise merchants with specific feature requirements should evaluate both — Whatify Orders AI Automation's 39-review base may include the workflow context that matches your specific use case better than Shopify Inbox's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Shopify Inbox audit • Whatify Orders AI Automation audit
| Last updated | — | — |
|---|
| Keyword | Shopify Inbox | Whatify Orders AI Automation |
|---|---|---|
| chat | #2 | #179 |
| whatsapp chat | #239 | #932 |
| ai | #118 | #236 |
Not featured in any section recently.
| Signal | Shopify Inbox | Whatify Orders AI Automation |
|---|---|---|
| Average rating | 4.7 ★ (5.5k) | 3.5 ★ (39) |
| Rating distribution | 583% 49% 33% 21% 14% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +37 | — |
| Reviews · last 30 days | +97 | — |
| Reviews · last 90 days | +284 | — |
1. The update introducing the so-called AI features is terrible; the AI itself is highly ineffective and frequently gives irrelevant answers, so I’ve disabled it entirely. 2. Since customers no longer need to provide their email addresses, it is impossible to distinguish between new and returning clients, and replies
Both Shopify Inbox and Whatify Orders AI Automation offer paid plans only. Shopify Inbox starts at Free plan available; Whatify Orders AI Automation starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Shopify Inbox has the higher average rating (4.7★ from 5,517 reviews) compared to Whatify Orders AI Automation (3.5★ from 39 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Shopify Inbox fits better if you prioritize rating consistency; Whatify Orders AI Automation is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Shopify Inbox has more onboarding documentation maturity (5,517 reviews vs 39), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Shopify Inbox typically suits established stores with steady traffic based on its review-base composition (5,517 reviews). Whatify Orders AI Automation aligns more with early-stage and growth-mode stores (39 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
bitte sofort wieder die funktion einbinden das kunden mit email chat schreiben können so ist das nur müll die app es bringt nur mehr chaos rein BITTE SOFORT EIN UPDATE machen....
No reviews yet.
Migration support varies by app and category. Shopify Inbox and Whatify Orders AI Automation both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Whatify Orders AI Automation" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
