Side-by-side comparison
Auto-sync PayPal & Stripe tracking to get funds faster, manage and prevent disputes & chargebacks.
| Metric | Shopify Inbox | Synctrack Paypal Chargebacks |
|---|---|---|
| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | ★ 5.8k | 450 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | — | 4 tiers |
| Listed features | 4 |
Shopify Inbox and Synctrack Paypal Chargebacks each lead on different measured dimensions — pick by the one that matters most to you.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Shopify Inbox audit • Synctrack Paypal Chargebacks audit
| Field | Shopify Inbox | Synctrack Paypal Chargebacks |
|---|---|---|
| Tagline | ||
| Listing audit | 85/100 listing audit | 95/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| ★ 5 |
| Featured placements | ★ 4 | 2 |
|---|
| Languages | 21 supported | 8 supported |
|---|
| Listed since | Aug 2019 | Dec 2020 |
|---|
| Listed |
|---|
None
None
None
| Keyword | Shopify Inbox | Synctrack Paypal Chargebacks |
|---|---|---|
| live chat | #7 | #175 |
| Signal | Shopify Inbox | Synctrack Paypal Chargebacks |
|---|---|---|
| Average rating | 4.5 ★ (5.8k) | 5.0 ★ (450) |
Very Disappointing Update – Not User Friendly The latest Shopify Inbox update is a major step backward. It feels completely unintuitive and has removed the basic navigation and menu options that made the app useful. There is no proper navigation, no easy menu for finding instant answers, and basic functionalities are u
App is good, but I can't wrap my head around why such forward thinking company as Shopify don't have an API, don't allow to respond by email. I want to use my agent to manage my customer service not yours. This is multichannel world and I do have my own trained agent and I don't need yours.
Good getting better
Review text isn't collected for this app yet (450 reviews on the marketplace).
Both Shopify Inbox and Synctrack Paypal Chargebacks offer a free plan. Shopify Inbox lists no paid plan with a published price; Synctrack Paypal Chargebacks lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Synctrack Paypal Chargebacks has the higher average rating (5.0★ from 450 reviews) compared to Shopify Inbox (4.5★ from 5,820 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Synctrack Paypal Chargebacks holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Shopify Inbox has more published reviews to read for user-reported install experience (5,820 vs 450).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Shopify Inbox has 5,820 published reviews; Synctrack Paypal Chargebacks has 450 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Shopify Inbox and Synctrack Paypal Chargebacks both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Synctrack Paypal Chargebacks" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.