Shopify Inbox vs RT

Shopify Inbox and RT: WhatsApp Chat Button are evenly matched on rating (4.6★ vs 4.6★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing entry tiers: Shopify Inbox at Free, RT: WhatsApp Chat Button at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Shopify Inbox has the larger user base (5,798 reviews vs 246), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. RT: WhatsApp Chat Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Shopify Inbox or RT: WhatsApp Chat Button cheaper?

Both Shopify Inbox and RT: WhatsApp Chat Button offer paid plans only. Shopify Inbox starts at Free; RT: WhatsApp Chat Button starts at Free to install. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Shopify Inbox or RT: WhatsApp Chat Button?

Shopify Inbox (4.6★, 5,798 reviews) and RT: WhatsApp Chat Button (4.6★, 246 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Shopify Inbox or RT: WhatsApp Chat Button?

AppRanks cannot separate these two on rating — both sit at 4.6★. Shopify Inbox does carry the larger published review base (5,798 vs 246). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Shopify Inbox or RT: WhatsApp Chat Button?

Both apps are one-click installs from the Shopify App Store. Shopify Inbox has the deeper published review base (5,798 vs 246), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Shopify App Store merchants?

Shopify Inbox typically suits established teams with steady usage based on its published review base (5,798 reviews). RT: WhatsApp Chat Button typically suits early-stage and growth-mode teams based on its published review base (246 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Shopify Inbox and RT: WhatsApp Chat Button?

Migration support varies by app and category. Shopify Inbox and RT: WhatsApp Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RT: WhatsApp Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.