Reduce missed inquiries, recover abandoned carts & increase revenue via WhatsApp. Ready in minutes.
| Metric | Shopify Inbox | Moose WhatsApp Chat Button |
|---|---|---|
| Rating | 4.6 ★ | ★ 5.0 ★ |
| Total reviews | ★ 5.8k | 162 |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
| Built for Shopify | — | ★ Yes |
| Listed features | 4 | ★ 5 |
| Featured placements | ★ 3 | 1 |
| Review velocity (30d) | 55 new | — |
| Languages | 21 supported | 1 supported |
| Listed since | Aug 2019 | May 2025 |
Based on the data on this page, Moose WhatsApp Chat Button is the stronger choice for most Shopify App Store merchants — 5.0★ vs Shopify Inbox's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Shopify Inbox at Free, Moose WhatsApp Chat Button at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Shopify Inbox has the larger user base (5,798 reviews vs 162), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Moose WhatsApp Chat Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Moose WhatsApp Chat Button; mid-market and enterprise merchants with specific feature requirements should evaluate both — Shopify Inbox's 5,798-review base may include the workflow context that matches your specific use case better than Moose WhatsApp Chat Button's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Shopify Inbox audit • Moose WhatsApp Chat Button audit
| Last updated | — | — |
|---|
| Keyword | Shopify Inbox | Moose WhatsApp Chat Button |
|---|---|---|
| inbox | #1 | #10 |
| chat | #3 | #8 |
| chat buttons | #12 | #2 |
| chat button | #22 | #1 |
| questions | #15 | #21 |
| Signal | Shopify Inbox | Moose WhatsApp Chat Button |
|---|---|---|
| Average rating | 4.6 ★ (5.8k) | 5.0 ★ (162) |
| Rating distribution | 580% 48% 33% 22% 17% | 5100% 40% 30% 20% 10% |
| Reviews · last 7 days | +9 | — |
| Reviews · last 30 days | +55 | — |
| Reviews · last 90 days | +271 | — |
Both Shopify Inbox and Moose WhatsApp Chat Button offer paid plans only. Shopify Inbox starts at Free; Moose WhatsApp Chat Button starts at Free. Compare the per-tier features in the Pricing section above before committing.
Moose WhatsApp Chat Button has the higher average rating (5.0★ from 162 reviews) compared to Shopify Inbox (4.6★ from 5,798 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Moose WhatsApp Chat Button holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Shopify Inbox has the deeper published review base (5,798 vs 162), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Shopify Inbox typically suits established teams with steady usage based on its published review base (5,798 reviews). Moose WhatsApp Chat Button typically suits early-stage and growth-mode teams based on its published review base (162 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Shopify Inbox and Moose WhatsApp Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Moose WhatsApp Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
The AI agent is horrible and cannot be turned off.
感谢Mabel的服务
Mabel was of great and prompt support. Thank you
Мейбъл много съм доволна от нея. Реагира бързо , комуникира умно и винаги готова да помогне . благодаря
Se potessi dare più di 5 stelle lo farei senza pensarci due volte! Thomas e Mabel sono stati fantastici nell'assistermi rispondendo con estrema gentilezza, pazienza e professionalità ad ogni mia domanda. Felicissima di aver scaricato questa App, continuerò ad usarla con piacere, sia per la sua semplicità e intuitività
Mabel was amazing and helped me ! She has great initiative.