Side-by-side comparison · 24 data points
| Shopify Inbox | Moose WhatsApp Chat Button | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Reduce missed inquiries, recover abandoned carts & increase revenue via WhatsApp. Ready in minutes.
| Metric | Shopify Inbox | Moose WhatsApp Chat Button |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 5.5k | 96 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | — | 1 tier |
| Listed features | 5 | 5 |
| Featured placements | ★ 3 | 1 |
| Review velocity (30d) | 85 new | — |
| Languages | 21 supported | 1 supported |
| Listed since | Aug 2019 | May 2025 |
Moose WhatsApp Chat Button edges out Shopify Inbox on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Shopify Inbox at Free plan available, Moose WhatsApp Chat Button at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Shopify Inbox has the larger user base (5,477 reviews vs 96), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Moose WhatsApp Chat Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Moose WhatsApp Chat Button; mid-market and enterprise merchants with specific feature requirements should evaluate both — Shopify Inbox's 5,477-review base may include the workflow context that matches your specific use case better than Moose WhatsApp Chat Button's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Shopify Inbox audit • Moose WhatsApp Chat Button audit
| Last updated | — | — |
|---|
| Keyword | Shopify Inbox | Moose WhatsApp Chat Button |
|---|---|---|
| chat | #2 | #7 |
| inbox | #1 | #11 |
| chat buttons | #12 | #2 |
| chat button | #15 | #1 |
| messenger chat | #147 | #13 |
| Signal | Shopify Inbox | Moose WhatsApp Chat Button |
|---|---|---|
| Average rating | 4.7 ★ (5.5k) | 5.0 ★ (96) |
| Rating distribution | 583% 49% 33% 21% 14% | 5100% 40% 30% 20% 10% |
| Reviews · last 7 days | +23 | — |
| Reviews · last 30 days | +85 | — |
| Reviews · last 90 days | +267 | — |
Both Shopify Inbox and Moose WhatsApp Chat Button offer paid plans only. Shopify Inbox starts at Free plan available; Moose WhatsApp Chat Button starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Moose WhatsApp Chat Button has the higher average rating (5.0★ from 96 reviews) compared to Shopify Inbox (4.7★ from 5,477 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Shopify Inbox fits better if you prioritize broader integrations; Moose WhatsApp Chat Button is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Shopify Inbox has more onboarding documentation maturity (5,477 reviews vs 96), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Shopify Inbox typically suits established stores with steady traffic based on its review-base composition (5,477 reviews). Moose WhatsApp Chat Button aligns more with early-stage and growth-mode stores (96 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Muy buena herramienta nueva de IA nos encanto
Très bonne application gratuite. Elle s’intègre parfaitement à ma boutique Shopify et facilite les échanges avec les visiteurs. L’interface est simple, intuitive et agréable à utiliser. Je la recommande vivement !
感谢Mabel的服务
Migration support varies by app and category. Shopify Inbox and Moose WhatsApp Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Moose WhatsApp Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Mabel was of great and prompt support. Thank you
Мейбъл много съм доволна от нея. Реагира бързо , комуникира умно и винаги готова да помогне . благодаря
Se potessi dare più di 5 stelle lo farei senza pensarci due volte! Thomas e Mabel sono stati fantastici nell'assistermi rispondendo con estrema gentilezza, pazienza e professionalità ad ogni mia domanda. Felicissima di aver scaricato questa App, continuerò ad usarla con piacere, sia per la sua semplicità e intuitività
Mabel was amazing and helped me ! She has great initiative.
