Side-by-side comparison · 24 data points
| Shopify Inbox | Mindchat CRM Connector | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Manage customer conversations across WhatsApp, Facebook, Instagram, Email, and web chat in one inbox
| Metric | Shopify Inbox | Mindchat CRM Connector |
|---|---|---|
| Rating | 4.7 ★ | — |
| Total reviews | 5.5k | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | — | — |
| Listed features | 5 | 5 |
| Featured placements | 3 | — |
| Review velocity (30d) | 81 new | — |
| Languages | 21 supported | 1 supported |
| Listed since | Aug 2019 | Mar 2026 |
Based on the data on this page, Shopify Inbox is the stronger choice for most Shopify App Store merchants — 4.7★ vs Mindchat CRM Connector's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Shopify Inbox at Free plan available, Mindchat CRM Connector at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Shopify Inbox has the larger user base (5,509 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Mindchat CRM Connector's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Shopify Inbox; mid-market and enterprise merchants with specific feature requirements should evaluate both — Mindchat CRM Connector's 0-review base may include the workflow context that matches your specific use case better than Shopify Inbox's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Shopify Inbox audit • Mindchat CRM Connector audit
| Last updated | — | — |
|---|
| Keyword | Shopify Inbox | Mindchat CRM Connector |
|---|---|---|
| inbox | #1 | #51 |
| chat | #2 | #212 |
| ai chat | #24 | #21713 |
| ai chatbot | #37 | #228 |
| livechat | #42 | #230 |
Not featured in any section recently.
No tracked changes.
| Signal | Shopify Inbox | Mindchat CRM Connector |
|---|---|---|
| Average rating | 4.7 ★ (5.5k) | 0.0 ★ (0) |
| Rating distribution | 583% 49% 33% 21% 14% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +21 | — |
| Reviews · last 30 days | +81 | — |
| Reviews · last 90 days | +266 | — |
Both Shopify Inbox and Mindchat CRM Connector offer paid plans only. Shopify Inbox starts at Free plan available; Mindchat CRM Connector starts at Free. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. Shopify Inbox fits better if you prioritize rating consistency; Mindchat CRM Connector is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Shopify Inbox has more onboarding documentation maturity (5,509 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Shopify Inbox typically suits established stores with steady traffic based on its review-base composition (5,509 reviews). Mindchat CRM Connector aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Shopify Inbox and Mindchat CRM Connector both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Mindchat CRM Connector" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Muy buena herramienta nueva de IA nos encanto
Très bonne application gratuite. Elle s’intègre parfaitement à ma boutique Shopify et facilite les échanges avec les visiteurs. L’interface est simple, intuitive et agréable à utiliser. Je la recommande vivement !
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