| Helmsly | Moose AI Chatbot & Live Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Turn customer support into a growth engine with an AI chatbot that works while you sleep.
| Metric | Helmsly | Moose AI Chatbot & Live Chat |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 481 |
| Free plan | — | ★ Yes |
| Pricing | From $29/month | ★ Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 2 |
| Review velocity (30d) | — | 11 new |
| Languages | 1 supported | 1 supported |
| Listed since | May 2026 | Aug 2023 |
Based on the data on this page, Moose AI Chatbot & Live Chat is the stronger choice for most Shopify App Store merchants — 5.0★ vs Helmsly's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Moose AI Chatbot & Live Chat offers a free tier (Free plan available) while Helmsly starts at From $29/month. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Moose AI Chatbot & Live Chat has the larger user base (481 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Helmsly's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Moose AI Chatbot & Live Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — Helmsly's 0-review base may include the workflow context that matches your specific use case better than Moose AI Chatbot & Live Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Helmsly audit • Moose AI Chatbot & Live Chat audit
| Keyword | Helmsly | Moose AI Chatbot & Live Chat |
|---|---|---|
| ai customer support | #591 | #163 |
| helpdesk | #239 | #88 |
Not featured in any section recently.
No tracked changes.
| Signal | Helmsly | Moose AI Chatbot & Live Chat |
|---|---|---|
| Average rating | — | 5.0 ★ (481) |
| Rating distribution | 5— 4— 3— 2— 1— | 598% 41% 30% 20% 10% |
| Reviews · last 7 days | — | +2 |
| Reviews · last 30 days | — | +11 |
| Reviews · last 90 days | — | +26 |
No reviews yet.
Moose AI Chatbot & Live Chat is the cheaper option — it offers a free plan (Free plan available). Helmsly starts at From $29/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Moose AI Chatbot & Live Chat does carry the larger published review base (481 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Moose AI Chatbot & Live Chat has the deeper published review base (481 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Helmsly typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Moose AI Chatbot & Live Chat typically suits early-stage and growth-mode teams based on its published review base (481 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Helmsly and Moose AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Helmsly" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Support and app itself works flawless. Especially Mabel from support team has been very helpful!
support team is amazing.
Thanks for the great support and quick response. Everything worked.
Great support team!
Thomas was very helpful showing me how to complete the setup