Side-by-side comparison · 24 data points
Send real-time order status, shipping notifications & delivery alerts.Automate tracking to cut WISMO
| GO WhatsApp Order Tracking | Tidio ‑ Live Chat & AI Chatbot | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
| Metric | GO WhatsApp Order Tracking | Tidio ‑ Live Chat & AI Chatbot |
|---|---|---|
| Rating | 4.8 ★ | 4.8 ★ |
| Total reviews | 5 | ★ 1.2k |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 3 |
| Review velocity (30d) | — | 29 new |
| Languages | 4 supported | 6 supported |
| Listed since | May 2022 | Jul 2014 |
GO WhatsApp Order Tracking and Tidio ‑ Live Chat & AI Chatbot are evenly matched on rating (4.8★ vs 4.8★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: GO WhatsApp Order Tracking at Free to install, Tidio ‑ Live Chat & AI Chatbot at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Tidio ‑ Live Chat & AI Chatbot has the larger user base (1,226 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. GO WhatsApp Order Tracking's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: GO WhatsApp Order Tracking audit • Tidio ‑ Live Chat & AI Chatbot audit
| Listed |
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| Last updated | — | — |
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| Keyword | GO WhatsApp Order Tracking | Tidio ‑ Live Chat & AI Chatbot |
|---|---|---|
| helpdesk | #54 | #4 |
| order tracking | #17 | #85 |
| whatsapp ai agent | #123 | #167 |
| whatsapp chat | #198 | #143 |
Not featured in any section recently.
| Signal | GO WhatsApp Order Tracking | Tidio ‑ Live Chat & AI Chatbot |
|---|---|---|
| Average rating | 4.8 ★ (5) | 4.8 ★ (1.2k) |
| Rating distribution | 5— 4— 3— 2— 1— | 586% 48% 31% 22% 14% |
| Reviews · last 7 days | — | +4 |
| Reviews · last 30 days | — | +29 |
| Reviews · last 90 days | — | +106 |
No reviews yet.
Both GO WhatsApp Order Tracking and Tidio ‑ Live Chat & AI Chatbot offer paid plans only. GO WhatsApp Order Tracking starts at Free to install; Tidio ‑ Live Chat & AI Chatbot starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
GO WhatsApp Order Tracking (4.8★, 5 reviews) and Tidio ‑ Live Chat & AI Chatbot (4.8★, 1,226 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. GO WhatsApp Order Tracking fits better if you prioritize broader integrations; Tidio ‑ Live Chat & AI Chatbot is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Tidio ‑ Live Chat & AI Chatbot has more onboarding documentation maturity (1,226 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
GO WhatsApp Order Tracking typically suits early-stage and growth-mode stores based on its review-base composition (5 reviews). Tidio ‑ Live Chat & AI Chatbot aligns more with early-stage and growth-mode stores (1,226 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Tidio ease of setup and customization is excellent. Chatbot is non-intrusive for browsing customers yet ready to provide specific information and products as requested. Top-tier support especially for eCommerce business like ours.
GOOD
Autonomo e in grado di gestire bene le richieste dei clienti.
Sem dúvidas, é uma plataforma diferente de todas que testamos até hoje, e uma das únicas que realmente resolve nosso caso de perguntas frequentes com ótimos acertos nas respostas. Fácil, rápido e objetivo.
Tres bonne appli
Migration support varies by app and category. GO WhatsApp Order Tracking and Tidio ‑ Live Chat & AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from GO WhatsApp Order Tracking" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
