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Shopify Inbox vs Floating Chat Button
Side-by-side comparison
Floating Chat Button
Connect with customers instantly using a floating WA chat button on your storefront.
shopifyFree plan available
At a glance
| Metric | Floating Chat Button | Shopify Inbox |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.6 ★ |
| Total reviews | 3 | ★ 5.8k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Pricing tiers | 3 tiers | — |
| Listed features | ★ 5 | 4 |
| Featured placements | — | 4 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, Shopify Inbox leads on more dimensions (4 vs 2). Pick Floating Chat Button if one of the points where it leads is what you need.
Where Floating Chat Button leads
- Higher average rating: 5.0★ vs 4.6★.
- Lists Chat flows in its marketplace category features; Shopify Inbox doesn't.
Where Shopify Inbox leads
- More published reviews: 5,819 vs 3.
- Available in more languages: 21 vs 1.
- Ranks higher in Chat: #2 vs #117 of 1,153.
- Lists AI chatbots, Agent avatar and Business hours (+12 more) in its marketplace category features; Floating Chat Button doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Floating Chat Button audit • Shopify Inbox audit
1. Listing metadata
Field-level data| Field | Floating Chat Button | Shopify Inbox |
|---|---|---|
| Tagline | ||
| Listing audit | 85/100 listing audit | 85/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
