Side-by-side comparison · 24 data points
Social media widget helps customers to connect with the customer support team.
| All In One Support Button | Shopify Inbox | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | All In One Support Button | Shopify Inbox |
|---|---|---|
| Rating | — | 4.6 ★ |
| Total reviews | 0 | 5.8k |
| Free plan | — | ★ Yes |
| Pricing | $5/month | ★ Free |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | 3 | ★ 4 |
| Featured placements | — | 3 |
| Review velocity (30d) | — | 55 new |
| Languages | 1 supported | 21 supported |
| Listed since | Aug 2023 | Aug 2019 |
Based on the data on this page, Shopify Inbox is the stronger choice for most Shopify App Store merchants — 4.6★ vs All In One Support Button's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Shopify Inbox offers a free tier (Free) while All In One Support Button starts at $5/month. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Shopify Inbox has the larger user base (5,800 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. All In One Support Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Shopify Inbox; mid-market and enterprise merchants with specific feature requirements should evaluate both — All In One Support Button's 0-review base may include the workflow context that matches your specific use case better than Shopify Inbox's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: All In One Support Button audit • Shopify Inbox audit
| Last updated | — | — |
|---|
| Keyword | All In One Support Button | Shopify Inbox |
|---|---|---|
| email chat | Not ranked | #3 |
| chat | Not ranked | #3 |
| live chat | Not ranked | #8 |
| support widget | #143 | Not ranked |
| support chatbot | #238 | Not ranked |
Not featured in any section recently.
No tracked changes.
| Signal | All In One Support Button | Shopify Inbox |
|---|---|---|
| Average rating | — | 4.6 ★ (5.8k) |
| Rating distribution | 5— 4— 3— 2— 1— | 580% 48% 33% 22% 17% |
| Reviews · last 7 days | — | +9 |
| Reviews · last 30 days | — | +55 |
| Reviews · last 90 days | — | +271 |
No reviews yet.
Shopify Inbox is the cheaper option — it offers a free plan (Free). All In One Support Button starts at $5/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Shopify Inbox does carry the larger published review base (5,800 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Shopify Inbox has the deeper published review base (5,800 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
All In One Support Button typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Shopify Inbox typically suits established teams with steady usage based on its published review base (5,800 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. All In One Support Button and Shopify Inbox both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from All In One Support Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
The AI agent is horrible and cannot be turned off.