Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice
AI-POWERED, SALESFORCE-NATIVE CONTACT CENTER Unite voice, SMS, and WhatsApp with Conversational + Agentic AI. Deliver fast, consistent answers while your teams work entirely in Salesforce. CONVERSATIONAL AI FOR VOICE & DIGITAL Deploy AI Assistants for routine inquiries and AI Agents to complete Salesforce tasks like updates, follow-ups, and booking changes. AUTOMATE DIGITAL CHANNELS AT SCALE Send reminders and notifications automatically, and manage SMS + WhatsApp in one Unified Inbox with full visibility. EASY ADMIN & FAST DEPLOYMENT 100% Salesforce-native—no connectors or middleware. Configure with clicks, not code, and launch in days. Admins manage routing, reporting, and AI automation from one pane of glass. - Native dashboards and reports in Salesforce for full visibility. - Click-to-configure call flows, digital routing, and AI prompts. FLEXIBLE TELEPHONY & RELIABILITY Use existing telephony, connect Microsoft Teams, or run on Natterbox cloud calling with enterprise-grade reliability. SECURITY & SCALE Enterprise-grade security, role-based controls, and compliant recording. Designed to scale globally while delivering always-on service.
Top keywords
- ai6×3.90%
- digital3×1.95%
- salesforce3×1.95%
- scale3×1.95%
- conversational2×1.30%
- enterprise-grade2×1.30%
- fast2×1.30%
- full2×1.30%
- full visibility2×1.30%
- reliability2×1.30%
- routing2×1.30%
- salesforce-native2×1.30%
Talkdesk for Service Cloud Voice | Cloud Contact Center | BYOT
Talkdesk for Salesforce Voice (T4SV) integrates digital channels and CRM data with voice communications - all in one central view embedded within the Salesforce UI. Together, SCV and Talkdesk empower your agents to be more agile and productive while providing supervisors and admins with the oversight and insight necessary to deliver exceptional experiences for your customers. Fully embedded within Salesforce Service all customer interactions while maintaining a consistent and familiar Salesforce experience - manage calls alongside digital conversations in omni-channel. Optimize the customer journey Leverage Salesforce’s complete view of the customer coupled with call oversight and live transcriptions for improved insights, post-call coaching, agent onboarding and quality management. Reliable call quality and connectivity Maintain uninterrupted connectivity with customers at all times. Furthermore, Talkdesk’s global reach ensures customers can always get to the right agent and the right time.
Top keywords
- salesforce5×3.57%
- customer3×2.14%
- customers3×2.14%
- talkdesk3×2.14%
- agent2×1.43%
- call2×1.43%
- connectivity2×1.43%
- digital2×1.43%
- embedded
