Natterbox | Telephony Listing Audit — 73/100

Quick verdict

Generated from Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice's audit data

Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice scores 73/100 across 6 category checks, which puts it in the healthy band — focused gaps rather than systemic problems. Strengths: title optimization at 100/100 and languages at 100/100 carry the headline — both above the 73/100 overall. Watch-items: technical & support (50/100) and visual assets (50/100) drag the average down; lifting technical & support is the single largest available lever. Per-category breakdown below.

Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice

Q: What can Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice improve?

The weakest area in Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice's audit is Visual Assets, scored at 50/100. The failing checks are screenshot count, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.

Independent listing audit — Salesforce

73/100·grade B·★ 4.84 (211)·audited today·0 changes in 30d

View app

73/100

Grade B

Needs work

Overall

73/100

weighted across 6 areas

Grade

mid tier

Last audit

today

refreshed 1h ago

Changes

0 30d

view history →

This is an independent listing audit for Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice on Salesforce. It scored 73/100 (grade B) on today's snapshot. Top strength: Languages at 100/100. Biggest gap: Visual Assets at 50/100. We re-audit every 24 hours from the canonical Salesforce listing.

Section breakdown

Detailed checks & fixes

Title Length78/80 chars
Title Keywords10 keywords found
Brand Name PositionTitle starts with a brand name
Separator UsageUses separator to structure title

Introduction251/500 chars
Intro Keywords21 unique keywords
Description1163/2000 chars — under 60% of limit
Description Keywords87 unique keywords
Feature List6 features listed
Feature Clarity6 feature(s) exceed 80 chars
Demo StoreNo demo store URL

High impact

Description

Your description uses 1163 of 2000 characters. Expand it with features, benefits, and use cases.

App IconApp icon is set
Screenshot CountNo screenshots
Hero VideoNo video content found

High impact

Screenshot Count

Add at least 5 high-quality screenshots showing your app's key features and UI.

Category Count3 categories
Category NamesAll categories have names
Feature TagsNo feature tags
Integrations5 integrations listed

Medium impact

Feature Tags

Add feature tags that describe your app's capabilities for better search matching.

Demo StoreNo demo store
Privacy PolicyNo privacy policy
FAQNo FAQ
DocumentationNo documentation link
TutorialNo tutorial or guide
Pricing Plans2 plan(s) with details

Medium impact

Demo Store

Set up a demo store so merchants can preview your app before installing.

Language Count13 languages supported
EnglishEnglish supported
SpanishSpanish supported
FrenchFrench supported
GermanGerman supported
PortuguesePortuguese supported

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Methodology

Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary

Explore further

HistoryNatterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice changes0 updates in 30d BenchmarkVisual Assets rankingWhere Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice sits AppsNatterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice overviewReviews · keywords BestTop Salesforce appsBeyond Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice MethodologyHow we score6-area weighted rubric GlossaryAudit termsScore, tier, sections

Last updated: September 11, 2026

Quick verdict

Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice

How Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice's 73/100 breaks down

Frequently asked questions

What is Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice's Salesforce App Store audit score?

What is Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice doing well?

What can Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice improve?

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