Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice vs Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS

Based on the data on this page, Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice is the stronger choice for most Salesforce AppExchange admins — 4.8★ vs Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

On pricing, Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS offers a free tier (free_to_install) while Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice has the larger user base (211 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage admins who need fast install and low risk should default to Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice; mid-market and enterprise admins with specific feature requirements should evaluate both — Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS's 1-review base may include the workflow context that matches your specific use case better than Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice or Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS cheaper?

Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS is the cheaper option — it offers a free plan (free_to_install). Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice or Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS?

Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice has the higher average rating (4.8★ from 211 reviews) compared to Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS (4.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice or Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS?

Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice holds the higher average rating (4.8★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice or Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS?