Kubaru vs 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

Side-by-side comparison · 24 data points

Kubaru

5.0·147reviews

Are you looking for a better way to assign leads, contacts, cases, opportunities, and other records in Salesforce? Kubaru provides all the tools you need to optimize your assignment strategy. Start your free 30 day trial today!

Shopify

1. Listing metadata

Field-level data

	Kubaru	360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
Tagline	“Are you looking for a better way to assign leads, contacts, cases, opportunities, and other records in Salesforce? Kubaru provides all the tools you need to optimize your assignment strategy. Start your free 30 day trial today!”227 chars	“Telephony for Salesforce: Native CTI and Open CTI dialer for phone calling, SMS, and voice messages for call center. Increase productivity, improve customer experience, and close more deals with no setup or maintenance costs.”225 chars
Description	1116 / 2000 chars56% used	1024 / 2000 chars51% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	Kubaru	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

9 metrics · auto-computed

Feature comparison between Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
Metric	Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead	360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
Rating	★ 5.0 ★	4.9 ★
Total reviews	★ 147	76
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	1 supported	16 supported
Listed since	Feb 2018	Dec 2022

AppRanks verdict

Generated from live data on this page

Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead edges out 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead at paid, 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead has the larger user base (147 reviews vs 76), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice 's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead; mid-market and enterprise merchants with specific feature requirements should evaluate both — 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice 's 76-review base may include the workflow context that matches your specific use case better than Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead audit • 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice audit

Listed	February 21, 2018	December 8, 2022

Last updated	—	—

3. Features

As listed by each developer

Kubaru

INSTANT ASSIGNMENT Say goodbye to managing complex assignment rules. Kubaru makes it easy to instantly assign leads, cases, opportunities, and other records to the right user. Eliminate manual work, reduce response time, and hit your speed-to-lead goals.
EASY TO USE Kubaru makes it easy to automate even the most complex assignment logic—no coding or Salesforce admin access required. Eliminate bottlenecks and empower your team to manage assignments. Start a trial to see for yourself how easy it is to use!
INTELLIGENT ROUTING Kubaru provides powerful features to ensure records are always assigned to the right person. Key features include weighted round robin assignment, workload balancing, territory management, skill-based routing, shark tanks, and more.
SLA ENFORCEMENT Kubaru will monitor lead and case response times and escalate or reassign unworked records before they go cold. Keep your pipeline warm, measure employee performance, and ensure your team meets SLAs for both sales and support.
USER AVAILABILITY Never assign records to unavailable users again. Kubaru makes it easy to configure user work shifts, out-of-office schedules, workload capacity limits, and more—ensuring records are only routed to users who are available to respond.
WORKLOAD BALANCING Avoid employee burnout and boost productivity by assigning leads, cases, and other records based on user capacity. Kubaru helps you monitor performance and balance workloads using weights, capacity limits, and other features.
BUILT TO SCALE Kubaru was built using Salesforce Lightning Web Components for maximum performance and scalability. It runs asynchronously in the background to handle enterprise-scale data without exceeding governor limits or slowing other processes.
ENTERPRISE-GRADE SECURITY Kubaru is a 100% native Salesforce application built on the Salesforce Lightning platform—providing unmatched data security. Detailed audit logs provide full visibility into every assignment and configuration change.
FREE LIFETIME SUPPORT We work closely with every customer to ensure Kubaru meets their unique needs. That’s how we’ve maintained a perfect five-star rating. Let us help you find the right assignment strategy to supercharge your team’s performance!

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

Real-Time Call Transcription & AI Coaching A telephony solution with live transcription & AI coaching for phone calls in Salesforce Real-time suggestions & sentiment cues for sharper responses & higher first-call resolution using AI-driven CTI software.
AI Voice Calling for Instant Engagement, Faster Closures Automate inbound & outbound phone call management with powerful telephony contact center offering AI Voice Bot that calls, qualifies leads, answers queries, & books demos directly from salesforce.
Get Fast Results with Zero Setup & Maintenance Cost The only native Salesforce CTI telephony app that requires no APIs, integrations, or hidden costs. Experience a truly plug-and-play open CTI telephony solution — easy to install, fully configurable.
AI-Powered Telephony Integration for Seamless Voice Automation AI-powered Computer Telephony Integration for seamless voice calling. Automate voice broadcasts and reach audiences simultaneously, optimizing outbound cadence with AI-driven efficiency.

Keyword	Kubaru	360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
lead	#3	Not ranked
contact	Not ranked	#18
freeform	#30	Not ranked
lead capture	#39	Not ranked
contact form	Not ranked	#94

9. App details

Long-form description · keyword frequency

Kubaru

Kubaru provides all the features you need to fully automate the assignment of leads, cases, contacts, and other objects in Salesforce: • Assign ANY standard or custom object • Round robin • Weighted assignment • Skill-based assignment • Shark tanks • Duplicate matching • Load balancing • Territory management • Automated reassignment of unworked records • Assign to logged-in reps only • Schedules • Notifications (email, mobile, Slack, Chatter, Lightning, push alerts, sound alerts, etc.) • Automatic reimbursement for lost/rejected leads • Assignment logs How Kubaru helps: • Eliminate territory disputes between reps using round robin lead assignment • Assign leads and cases to reps based on availability, product knowledge, language, etc. • Use weighted lead assignment to direct more leads to top performers • Use load balancing to balance the workload between support reps • Create separate distribution schedules for geographically dispersed teams • Configure routers to reassign unworked leads before they go cold Ensure leads and other records never go uncontacted again. Install a free trial today!

Top keywords

assignment6×4.00%
leads6×4.00%
reps4×2.67%
assign3×2.00%
alerts2×1.33%
balancing2×1.33%
between2×1.33%
cases2×1.33%
etc2×1.33%
go2×1.33%
kubaru2×1.33%
lead2×1.33%

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

Let SALES TEAMS make MORE CALLS and CLOSE MORE DEALS Our CTI Power Dialer with Prioritized Dialing helps cover large lists, ensuring 99% lead coverage with crystal-clear voice quality. CTI DIALER CALLING from SALESFORCE TELEPHONY APP Salesforce Click-to-Call CTI Dialer | Auto Dialer | Power Dialer | IVR Intelligent CTI Telephony Call Routing Local Numbers | Auto Call Logging | Notes & Disposition Screen Popups | Simultaneous Ringing | Click-to-Dial | Dialer Controls Answer, hang up, transfer, hold, mute, whisper – all within one Salesforce CTI Dialer. Simple, complete CTI Telephony Setup for Sales Teams. CALL FROM ANYWHERE Make or receive Salesforce voice calls via CTI Dialer Routing or on Salesforce 1 Mobile. CRYSTAL-CLEAR VOICE QUALITY Live in 30 minutes – no additional CTI integrations needed. Complete Salesforce Telephony Integration – no coding, no setup. NATIVE 360 CTI is the #1 native Salesforce CTI Telephony App on AppExchange. Access data, call logs & recordings directly within Salesforce CRM.

Top keywords

cti10×6.90%
dialer8×5.52%
salesforce8×5.52%
telephony5×3.45%
call4×2.76%
cti dialer4×2.76%
cti telephony3×2.07%
voice3×2.07%
auto2×1.38%

Frequently asked

Common questions about this comparison

Is Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice cheaper?

Both Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice offer paid plans only. Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead starts at paid; 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead has the higher average rating (5.0★ from 147 reviews) compared to 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice (4.9★ from 76 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

It depends on what you're optimizing for. Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead fits better if you prioritize rating consistency; 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which works better for small vs large Salesforce AppExchange stores?

Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead typically suits early-stage and growth-mode stores based on its review-base composition (147 reviews). 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice aligns more with early-stage and growth-mode stores (76 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Migration support varies by app and category. Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice " in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Kubaru vs 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

Kubaru

1. Listing metadata

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Kubaru · 2 changes

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice · 4 changes

9. App details

Frequently asked

Is Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice cheaper?

Which has better reviews, Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Should I choose Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?