Which has better reviews, Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More has the higher average rating (5.0★ from 153 reviews) compared to 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing (4.9★ from 83 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Both apps are one-click installs from the Salesforce AppExchange. Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More has the deeper published review base (153 vs 83), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More typically suits early-stage and growth-mode teams based on its published review base (153 reviews). 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing typically suits early-stage and growth-mode teams based on its published review base (83 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Migration support varies by app and category. Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Kubaru: Fully vs 360 CTI for — Salesforce

Kubaru vs 360 CTI for Salesforce

Side-by-side comparison · 24 data points

Kubaru

5.0·153reviews

Are you looking for a better way to assign leads, contacts, cases, opportunities, and other records in Salesforce? Kubaru provides all the tools you need to optimize your assignment strategy. Start your free 30 day trial today!

salesforcepaid

Change

1. Listing metadata

Field-level data

	Kubaru	360 CTI for Salesforce
Tagline	“Are you looking for a better way to assign leads, contacts, cases, opportunities, and other records in Salesforce? Kubaru provides all the tools you need to optimize your assignment strategy. Start your free 30 day trial today!”227 chars	“Telephony for Salesforce: Native CTI, Open CTI & Power Dialer for phone calling, SMS, WhatsApp & voice messages with call recording & transcription for call center. Increase productivity, improve customer experience, & close more deals with no setup cost.”255 chars
Description	1116 / 2000 chars56% used	1178 / 2000 chars59% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Kubaru	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing
Metric	Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More	360 CTI for Salesforce: Telephony \| Click to Call \| Power dialer \| Call Routing
Rating	★ 5.0 ★	4.9 ★
Total reviews	★ 153	83
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	1 supported	16 supported
Listed since	Feb 2018	Dec 2022

AppRanks verdict

Generated from live data on this page

The call

Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More edges out 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More at paid, 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More has the larger user base (153 reviews vs 83), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More; mid-market and enterprise admins with specific feature requirements should evaluate both — 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing's 83-review base may include the workflow context that matches your specific use case better than Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More audit • 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing audit

Listed	February 21, 2018	December 8, 2022

Last updated	—	—

3. Features

As listed by each developer

Kubaru

INSTANT ASSIGNMENT Say goodbye to managing complex assignment rules. Kubaru makes it easy to instantly assign leads, cases, opportunities, and other records to the right user. Eliminate manual work, reduce response time, and hit your speed-to-lead goals.
EASY TO USE Kubaru makes it easy to automate even the most complex assignment logic—no coding or Salesforce admin access required. Eliminate bottlenecks and empower your team to manage assignments. Start a trial to see for yourself how easy it is to use!
INTELLIGENT ROUTING Kubaru provides powerful features to ensure records are always assigned to the right person. Key features include weighted round robin assignment, workload balancing, territory management, skill-based routing, shark tanks, and more.
SLA ENFORCEMENT Kubaru will monitor lead and case response times and escalate or reassign unworked records before they go cold. Keep your pipeline warm, measure employee performance, and ensure your team meets SLAs for both sales and support.
USER AVAILABILITY Never assign records to unavailable users again. Kubaru makes it easy to configure user work shifts, out-of-office schedules, workload capacity limits, and more—ensuring records are only routed to users who are available to respond.
WORKLOAD BALANCING Avoid employee burnout and boost productivity by assigning leads, cases, and other records based on user capacity. Kubaru helps you monitor performance and balance workloads using weights, capacity limits, and other features.
BUILT TO SCALE Kubaru was built using Salesforce Lightning Web Components for maximum performance and scalability. It runs asynchronously in the background to handle enterprise-scale data without exceeding governor limits or slowing other processes.
ENTERPRISE-GRADE SECURITY Kubaru is a 100% native Salesforce application built on the Salesforce Lightning platform—providing unmatched data security. Detailed audit logs provide full visibility into every assignment and configuration change.
FREE LIFETIME SUPPORT We work closely with every customer to ensure Kubaru meets their unique needs. That’s how we’ve maintained a perfect five-star rating. Let us help you find the right assignment strategy to supercharge your team’s performance!

360 CTI for Salesforce

Voice, Telephony & Cloud Telephony in Salesforce Bring every Voice call into Salesforce with 360 CTI. Built on Open CTI, it works as a CTI Connector for Telephony and Cloud Telephony, so teams manage Voice, calling and CTI workflows without switching.
Let AI Handle Routine Calls Let Conversational AI manage routine Voice conversations with 360 CTI. Its AI Calling Agent, AI Voice Agents and AI chatbot use speech-to-text, while autonomous AI Agents handle routing, lead follow-up and support.
Voice Calling with Power Dialer, Auto Dialer & Click to Dial With the 360 CTI Power Dialer and Telephony, built for high-volume outbound Voice calling, it combines Power Dialer, Auto Dialer, Predictive Dialer & Click to Dial with call logging.
Route Callers to the Right AI Contact Center Cut missed inbound calls with Call Routing. 360 CTI gives Call Center & CCaaS-ready Contact Center teams an AI-powered contact center that routes every Voice call and WhatsApp conversation to the right agent.
Capture Every Voice Call Automatically Record, transcribe, and log every Voice conversation automatically. 360 CTI combines Call Recording, Call Transcription, AI Call Transcription, Zoom and Teams sync, sentiment insights, and AI Automation.

Keyword	Kubaru	360 CTI for Salesforce
teams	#8	#12
freeform	#33	#73
doc	#108	#120

7. App details

Long-form description · keyword frequency

Kubaru

Kubaru provides all the features you need to fully automate the assignment of leads, cases, contacts, and other objects in Salesforce: • Assign ANY standard or custom object • Round robin • Weighted assignment • Skill-based assignment • Shark tanks • Duplicate matching • Load balancing • Territory management • Automated reassignment of unworked records • Assign to logged-in reps only • Schedules • Notifications (email, mobile, Slack, Chatter, Lightning, push alerts, sound alerts, etc.) • Automatic reimbursement for lost/rejected leads • Assignment logs How Kubaru helps: • Eliminate territory disputes between reps using round robin lead assignment • Assign leads and cases to reps based on availability, product knowledge, language, etc. • Use weighted lead assignment to direct more leads to top performers • Use load balancing to balance the workload between support reps • Create separate distribution schedules for geographically dispersed teams • Configure routers to reassign unworked leads before they go cold Ensure leads and other records never go uncontacted again. Install a free trial today!

Top keywords

assignment6×4.00%
leads6×4.00%
reps4×2.67%
assign3×2.00%
alerts2×1.33%
balancing2×1.33%
between2×1.33%
cases2×1.33%
etc2×1.33%
go2×1.33%
kubaru2×1.33%
lead2×1.33%

360 CTI for Salesforce

360 CTI is a Salesforce-native CTI telephony, dialer, calling, and SMS app built for voice communication, sales productivity, and customer engagement inside Salesforce. Manage phone calls, SMS follow-ups, WhatsApp messages, and cloud telephony with a native CTI connector and Open CTI support. Improve productivity with AI call transcription, automated call transcripts, and intelligent voice workflows. Key capabilities: ➤ Native CTI, Open CTI & CTI connector ➤ Power Dialer, Auto Dialer & Click-to-Dial ➤ Cloud telephony with desktop & mobile calling ➤ AI call transcription & call logging ➤ IVR, routing & simultaneous ringing ➤ SMS, voice messages & follow-ups ➤ Voicemail automation & Ringless voicemail ➤ Crystal-clear voice quality & recording Use cases: ➤ Sales: Outbound calling, prospecting & faster follow-ups ➤ Support: Inbound calls & customer service workflows ➤ Contact Center: High-volume call handling & routing ➤ Recruiting: Candidate outreach & interview scheduling ➤ Financial Services: Client outreach & service calls Compliances: ➤GDPR, SOC 2, HIPAA, and ISO 100% Salesforce native CTI telephony integration – secure, scalable, and mobile compatible.

Top keywords

cti8×5.56%
call5×3.47%
telephony4×2.78%
voice4×2.78%
calling3×2.08%
calls3×2.08%
dialer3×2.08%
follow-ups3×2.08%

Kubaru vs 360 CTI for Salesforce

Kubaru

1. Listing metadata

360 CTI for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Kubaru · 0 changes

360 CTI for Salesforce · 8 changes

7. App details

Frequently asked

Is Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing cheaper?

Which has better reviews, Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Should I choose Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?