Generated from 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice 's audit data
360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice scores 70/100 across 6 category checks, which puts it in the healthy band — focused gaps rather than systemic problems. Strengths: languages at 100/100 and description & content at 79/100 carry the headline — both above the 70/100 overall. Watch-items: technical & support (50/100) and visual assets (50/100) drag the average down; lifting technical & support is the single largest available lever. Per-category breakdown below.
This is an independent listing audit for 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice on Salesforce. It scored 70/100 (grade B) on today's snapshot. Top strength: Languages at 100/100. Biggest gap: Visual Assets at 50/100. We re-audit every 24 hours from the canonical Salesforce listing.
Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary
Last updated: July 14, 2026
360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice 's overall score of 70/100 is a healthy result with specific areas to tighten, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 4 categories score above the headline number and 2 score below. The strongest category is Languages (100/100, +30 vs overall); the weakest is Technical & Support (50/100), 20 points below the overall — a meaningful but not dominant gap. Top three by score: Languages (100), Description & Content (79), Title Optimization (75).
Scoring criteria, category weightings, and the full rubric (identical across every Salesforce AppExchange listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].
360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice scored 70/100 in the AppRanks listing audit — a healthy overall result. The score is the weighted average of 6 category checks: Title Optimization 75/100, Description & Content 79/100, Visual Assets 50/100, Categories & Discoverability 75/100, Technical & Support 50/100, Languages 100/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Salesforce listings.
360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice 's strongest audit area is Languages, scored at 100/100. Of the 6 checks AppRanks runs in this category, 6 pass cleanly, with the remainder in warning rather than failing state. This is the dimension a competing listing would need to match before 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice loses its current edge in this category.
The weakest area in 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice 's audit is Visual Assets, scored at 50/100. The failing checks are screenshot count, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.