360 CTI Dialer, Telephony for Salesforce | Phone, Call Center & AI Voice Calling for Salesforce
- Category rank
- #5 in Lead And Opportunity Management
- Price from
- $15 / user / month (USD)
- Listing audit
- 73/100
360 CTI Dialer, Telephony for Salesforce | Phone, Call Center & AI Voice Calling is a Salesforce AppExchange app by 360 Degree Cloud Technologies Pvt. Ltd.. With a rating of 4.9★ from 90 reviews, it currently ranks #5 in the Lead And Opportunity Management category.
360 CTI Dialer, Telephony for Salesforce | Phone, Call Center & AI Voice Calling is the #5 ranked Lead And Opportunity Management app on Salesforce, with a 4.9 average rating from 90 reviews, as a paid app, as of Nov 12, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 12, 2026
360 CTI Dialer, Telephony for Salesforce | Phone, Call Center & AI Voice Calling ranks #5 of 89 in Lead And Opportunity Management on Salesforce. It holds a 4.9★ average from 90 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +4.9★ average across 90 reviews
- +Listed on Salesforce since 2022
Cons
- −Only 90 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About 360 CTI Dialer, Telephony for Salesforce | Phone, Call Center & AI Voice Calling
How 360 CTI Dialer, Telephony for Salesforce | Phone, Call Center & AI Voice Calling works
Sales and support teams waste hours every day jumping between Salesforce and their phone system. Calls go unlogged, follow-ups get missed, and dial rates stay low.
360 CTI is a 100% Salesforce-native telephony and AI calling solution that brings Power Dialer, Open CTI, call recording, AI transcription, intelligent routing, SMS, and WhatsApp messaging directly inside Salesforce.
Agents never leave the CRM. Every call is automatically logged. Every conversation becomes searchable. Every lead gets faster follow-up.
Key capabilities:
Native CTI & Open CTI connector Power Dialer, Auto Dialer, Predictive Dialer & Click-to-Dial AI Call Transcription + Sentiment Analysis Intelligent Call Routing, IVR & Contact Center SMS, WhatsApp & Voice Messaging Automatic call logging, notes & activity tracking Crystal-clear voice quality with call recording Works on desktop & mobile — no hardware needed
Perfect for:
Sales teams doing high-volume outbound Support & customer service teams Contact centers & BPO operations Recruiting & financial services teams
100% Salesforce native. Secure. Scalable. Compliant (GDPR, SOC 2, HIPAA, ISO). Starting at just $15/user/month with no setup cost.
