SurveyMonkey for Salesforce vs NPS Survey

Based on the data on this page, NPS Survey is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs SurveyMonkey for Salesforce's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: SurveyMonkey for Salesforce at paid, NPS Survey at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Recommended by size: small/early-stage admins who need fast install and low risk should default to NPS Survey; mid-market and enterprise admins with specific feature requirements should evaluate both — SurveyMonkey for Salesforce's 69-review base may include the workflow context that matches your specific use case better than NPS Survey's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is SurveyMonkey for Salesforce or NPS Survey cheaper?

Both SurveyMonkey for Salesforce and NPS Survey offer paid plans only. SurveyMonkey for Salesforce starts at paid; NPS Survey starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, SurveyMonkey for Salesforce or NPS Survey?

NPS Survey has the higher average rating (5.0★ from 6 reviews) compared to SurveyMonkey for Salesforce (4.5★ from 69 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose SurveyMonkey for Salesforce or NPS Survey?

NPS Survey holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, SurveyMonkey for Salesforce or NPS Survey?

Both apps are one-click installs from the Salesforce AppExchange. SurveyMonkey for Salesforce has the deeper published review base (69 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

SurveyMonkey for Salesforce typically suits early-stage and growth-mode teams based on its published review base (69 reviews). NPS Survey typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between SurveyMonkey for Salesforce and NPS Survey?

Migration support varies by app and category. SurveyMonkey for Salesforce and NPS Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from NPS Survey" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.