Side-by-side comparison · 24 data points·19% similar
Connect your survey data with Salesforce to drive results for your business. Automatically send surveys after key interactions and take real-time action on feedback. Enrich customer and prospect data by syncing survey responses into Salesforce.
| SurveyMonkey for Salesforce | Jotform - Powerful forms get it done. | |
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| Description | ||
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Power your Salesforce data collection and lead capture with our no-code form builder, featuring dynamic prefill, e-signatures, custom PDF documents, and more — enhanced with AI agents that automatically create, update, and track records in real time.
| Metric | SurveyMonkey for Salesforce | Jotform - Powerful forms get it done. |
|---|---|---|
| Rating | 4.5 ★ | ★ 4.6 ★ |
| Total reviews | 69 | ★ 136 |
| Free plan | — | ★ Yes |
| Pricing | paid | freemium |
| Pricing tiers | — | 3 tiers |
| Listed features | 6 | 6 |
| Review velocity (30d) | 0 new | ★ 1 new |
| Languages | 1 supported | 1 supported |
| Listed since | Aug 2022 | Aug 2023 |
SurveyMonkey for Salesforce and Jotform - Powerful forms get it done. are evenly matched on rating (4.5★ vs 4.6★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Jotform - Powerful forms get it done. offers a free tier (freemium) while SurveyMonkey for Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Jotform - Powerful forms get it done. has the larger user base (136 reviews vs 69), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SurveyMonkey for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SurveyMonkey for Salesforce audit • Jotform - Powerful forms get it done. audit
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| Keyword | SurveyMonkey for Salesforce | Jotform - Powerful forms get it done. |
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| trigger surveys | #8 | #11 |
| surveys | #18 | #3 |
| survey | #8 | #18 |
| survey builder | #29 | #15 |
| survey app | #23 | #35 |
| Signal | SurveyMonkey for Salesforce | Jotform - Powerful forms get it done. |
|---|---|---|
| Average rating | 4.5 ★ (69) | 4.6 ★ (136) |
| Rating distribution | 50% 450% 350% 20% 10% | 567% 433% 30% 20% 10% |
| Reviews · last 7 days | +0 | +0 |
| Reviews · last 30 days | +0 | +1 |
| Reviews · last 90 days | +2 | +1 |
Jotform - Powerful forms get it done. is the cheaper option — it offers a free plan (freemium). SurveyMonkey for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
SurveyMonkey for Salesforce (4.5★, 69 reviews) and Jotform - Powerful forms get it done. (4.6★, 136 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Jotform - Powerful forms get it done. holds the higher average rating (4.6★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Jotform - Powerful forms get it done. has the deeper published review base (136 vs 69), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
SurveyMonkey for Salesforce typically suits early-stage and growth-mode teams based on its published review base (69 reviews). Jotform - Powerful forms get it done. typically suits early-stage and growth-mode teams based on its published review base (136 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
I love using it Helps us from having to login separate and use it
Frustrating migration experience SurveyMonkey works reasonably well overall, but our migration experience was frustrating. We had been using GetFeedback and were informed that we needed to migrate to SurveyMonkey. During the migration, we discovered that SurveyMonkey could not place a complete survey response—includi
Jotform has become a beautiful product! Over the course of the past couple years I've seen the Jotform product mature into a really wonderful solution for Salesforce integration. I was originally really disappointed with the product but they seem to have addressed some of the functionality. I've learned how to best
Migration support varies by app and category. SurveyMonkey for Salesforce and Jotform - Powerful forms get it done. both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SurveyMonkey for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Super praktisch Für uns ist es super, dass Jotform mit Salesforce zusammenarbeitet und der Datenaustausch funktioniert.
User-friendly and Professional I’ve been using Jotform for about five years now, and I find it user-friendly and it really gives our work that professional polish. Whenever I need something a bit more custom, I reach out to the help desk, and while they’re helpful, I’d love to see more in-depth video lessons or course
Very easy to set up and implement The platform is very easy to use, very low learning curve. The only reason I am not giving 5 stars is I would love to see more features/customizations. Additionally, an ability to create a "flow" to initiate a form to be sent for digital signatures from Salesforce using JotForms.
Great for data collection. Our nonprofit is in the process of digitizing our data collection processes in rural Uganda. It's an immense process, and leveraging Jotform has made the project possible!