Side-by-side comparison
Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.
| Metric | 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce | Mindsay: Customer Service Chatbot and Agent Handover |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 1.3k | 2 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | ★ 9 | 3 |
| Languages |
360 SMS App and Mindsay each lead on different measured dimensions — pick by the one that matters most to you.
Listed entry pricing: 360 SMS App at paid, Mindsay at paid. See the plans table for what each tier includes.
Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce audit • Mindsay: Customer Service Chatbot and Agent Handover audit
| Field | 360 SMS App | Mindsay |
|---|---|---|
| Tagline | ||
| Languages | ||
| Platforms | ||
| Developer |
| 16 supported |
| 16 supported |
| Listed since | May 2016 | Sep 2020 |
|---|
| Listed |
|---|
| Keyword | 360 SMS App | Mindsay |
|---|---|---|
| chatbot | #14 | #6 |
No tracked changes.
Neither 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce nor Mindsay: Customer Service Chatbot and Agent Handover lists a free plan. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce's paid plans start at $7 / user / month (USD); Mindsay: Customer Service Chatbot and Agent Handover's paid plans start at $2,000 / company / month (USD) — priced in different units, so not directly comparable. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.
Mindsay: Customer Service Chatbot and Agent Handover has the higher average rating (5.0★ from 2 reviews) compared to 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce (4.9★ from 1,295 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Mindsay: Customer Service Chatbot and Agent Handover holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has more published reviews to read for user-reported install experience (1,295 vs 2).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has 1,295 published reviews; Mindsay: Customer Service Chatbot and Agent Handover has 2 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce and Mindsay: Customer Service Chatbot and Agent Handover both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Mindsay: Customer Service Chatbot and Agent Handover" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.