Simple Survey: 100% vs Unaric Voice — Salesforce

Simple Survey vs Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)

Side-by-side comparison · 24 data points

Simple Survey

5.0·101reviews

Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automate follow-ups with data that never leaves your org.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Simple Survey	Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)
Tagline	“Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automate follow-ups with data that never leaves your org.”191 chars	“Connect to over 100 PBX (on-premise, cloud) including Microsoft Teams to Salesforce Service Cloud Voice. Add Call Distribution based on Salesforce Data and Audio Link and Archive Service to get a Contact Center Suite.”219 chars
Description	1082 / 2000 chars54% used	431 / 2000 chars22% used
Screenshots	—	—
Languages	arnlenfifr+12 more	ende
Platforms	Shopify	Shopify
Developer	Vicasso	Unaric

At a glance

10 metrics · auto-computed

Feature comparison between Simple Survey: 100% Native Surveys for Salesforce and Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)
Metric	Simple Survey: 100% Native Surveys for Salesforce	Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)
Rating	5.0 ★	—
Total reviews	101	0
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 6	3
Review velocity (30d)	3 new	—
Languages	17 supported	2 supported
Listed since	Aug 2013	Jun 2021

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Simple Survey: 100% Native Surveys for Salesforce is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)'s 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Simple Survey: 100% Native Surveys for Salesforce at paid, Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Simple Survey: 100% Native Surveys for Salesforce has the larger user base (101 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Simple Survey: 100% Native Surveys for Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)'s 0-review base may include the workflow context that matches your specific use case better than Simple Survey: 100% Native Surveys for Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Simple Survey: 100% Native Surveys for Salesforce audit • Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) audit

Listed	August 21, 2013	June 14, 2021

Last updated	—	—

3. Features

As listed by each developer

Simple Survey

100% SALESFORCE NATIVE No complex integration to manage, and data doesn't leave Salesforce. Automatically send surveys related to standard or custom objects. Authorized users can instantly view and act on survey results captured in Salesforce.
EASY, TAILORED SURVEYS Simple drag & drop helps users build customized surveys with a user-friendly no-code builder. Conditional/Skip Logic: Show relevant questions based on responses and Salesforce data, providing a personalized experience.
READY-TO-USE TEMPLATE LIBRARY Customizable survey templates for Net Promoter Score® (NPS®), Customer Satisfaction (CSAT), Customer Effort Score (CES), Likert Scales, Thumbs Up/Down, and Questionnaire with previews.
FLEXIBLE SURVEY DELIVERY Automate customer feedback and NPS surveys in Salesforce. Send a post-case survey, email survey, or chat link. Truly unlimited sends with no volume overage fees.
REAL-TIME SURVEY ANALYTICS Get immediate insights like customer sentiment with charts, word clouds, & pre-built dashboards. Monitor responses for key trends and specific criteria. Capture user meta-details for deeper analysis.
AGENTFORCE EXTENSION Survey in Salesforce Messaging! Agentforce extension works in Messaging for In-App and Web (MIAW) channel. Your AI Agent can identify the correct survey program, pre-create survey records, send survey links, and update records.

Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)

PHONE SYSTEM Different ways to connect to a phone system (server and PC based TAPI / CSTA, uaCSTA handset, SoftPhone or Microsoft Teams ). No change in PBX setup required. Keep existing phone provider.
MS-Teams Make calls with Microsoft Teams and Service Cloud Voice by connecting your SIP-Trunk /SBC Several MS-Teams integration options Teams as a contact center and direct MS-Teams integration via Direct Routing / Microsoft Calling Plan
Multiple phone systems supported in one Salesforce organization. Contact Center Suite option with Automatic Call Distribution based on Salesforce data and Audio Recording archiving and linking to Salesforce

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Simple Survey	Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)
survey	#1	Not ranked
measure	#2	Not ranked
average	#2	Not ranked
microsoft teams	Not ranked	#12

8. Quality signals

Reviews · velocity · latest sentiment

Signal	Simple Survey	Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)
Average rating	5.0 ★ (101)	0.0 ★ (0)
Rating distribution	5100% 40% 30% 20% 10%	5— 4— 3— 2— 1—
Reviews · last 7 days	+0	—
Reviews · last 30 days	+3	—
Reviews · last 90 days	+8	—

5 latest reviews · each app

Simple Survey

Frequently asked

Common questions about this comparison

Is Simple Survey: 100% Native Surveys for Salesforce or Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) cheaper?

Both Simple Survey: 100% Native Surveys for Salesforce and Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) offer paid plans only. Simple Survey: 100% Native Surveys for Salesforce starts at paid; Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Simple Survey: 100% Native Surveys for Salesforce or Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)?

It depends on what you're optimizing for. Simple Survey: 100% Native Surveys for Salesforce fits better if you prioritize rating consistency; Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Simple Survey: 100% Native Surveys for Salesforce or Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Simple Survey: 100% Native Surveys for Salesforce has more onboarding documentation maturity (101 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Simple Survey: 100% Native Surveys for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (101 reviews). Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Simple Survey vs Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)

Simple Survey

1. Listing metadata

Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Simple Survey · 5 changes

Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) · 0 changes

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Simple Survey: 100% Native Surveys for Salesforce or Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) cheaper?

Should I choose Simple Survey: 100% Native Surveys for Salesforce or Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)?

Which is faster to set up, Simple Survey: 100% Native Surveys for Salesforce or Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Simple Survey: 100% Native Surveys for Salesforce and Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)?

Simple Survey vs Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)

Simple Survey

1. Listing metadata

Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Simple Survey · 5 changes

Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) · 0 changes

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Simple Survey: 100% Native Surveys for Salesforce or Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) cheaper?

Should I choose Simple Survey: 100% Native Surveys for Salesforce or Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)?

Which is faster to set up, Simple Survey: 100% Native Surveys for Salesforce or Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)?

Which works better for small vs large Salesforce AppExchange stores?

9. Other comparisons people make

vs Simple Survey

vs Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Simple Survey: 100% Native Surveys for Salesforce and Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)?