Side-by-side comparison · 24 data points·12% similar
Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automate follow-ups with data that never leaves your org.
| Simple Survey | Jotform - Powerful forms get it done. | |
|---|---|---|
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| Description | ||
| Screenshots | — | — |
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Power your Salesforce data collection and lead capture with our no-code form builder, featuring dynamic prefill, e-signatures, custom PDF documents, and more — enhanced with AI agents that automatically create, update, and track records in real time.
| Metric | Simple Survey: 100% Native Surveys for Salesforce | Jotform - Powerful forms get it done. |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.6 ★ |
| Total reviews | 106 | ★ 136 |
| Free plan | — | ★ Yes |
| Pricing | paid | freemium |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 6 | 6 |
| Review velocity (30d) | 1 new | 1 new |
| Languages | 17 supported | 1 supported |
| Listed since | Aug 2013 | Aug 2023 |
Based on the data on this page, Simple Survey: 100% Native Surveys for Salesforce is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Jotform - Powerful forms get it done.'s 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Jotform - Powerful forms get it done. offers a free tier (freemium) while Simple Survey: 100% Native Surveys for Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Simple Survey: 100% Native Surveys for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Jotform - Powerful forms get it done.'s 136-review base may include the workflow context that matches your specific use case better than Simple Survey: 100% Native Surveys for Salesforce's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Simple Survey: 100% Native Surveys for Salesforce audit • Jotform - Powerful forms get it done. audit
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| Keyword | Simple Survey | Jotform - Powerful forms get it done. |
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| surveys | #2 | #4 |
| survey | #1 | #17 |
| survey builder | #6 | #15 |
| jotform | #30 | #1 |
| survey app | #2 | #33 |
No tracked changes.
| Signal | Simple Survey | Jotform - Powerful forms get it done. |
|---|---|---|
| Average rating | 5.0 ★ (106) | 4.6 ★ (136) |
| Rating distribution | 5100% 40% 30% 20% 10% | 567% 433% 30% 20% 10% |
| Reviews · last 7 days | +0 | +0 |
| Reviews · last 30 days | +1 | +1 |
| Reviews · last 90 days | +9 | +1 |
Jotform - Powerful forms get it done. is the cheaper option — it offers a free plan (freemium). Simple Survey: 100% Native Surveys for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Simple Survey: 100% Native Surveys for Salesforce has the higher average rating (5.0★ from 106 reviews) compared to Jotform - Powerful forms get it done. (4.6★ from 136 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Simple Survey: 100% Native Surveys for Salesforce holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Jotform - Powerful forms get it done. has the deeper published review base (136 vs 106), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Great tool and amazing customer support! We recently started using Simple Survey with Salesforce Nonprofit Cloud, and our experience has been excellent. The support team was outstanding throughout the implementation process. Brian, in particular, was incredibly responsive, supportive, and quick to resolve any question
Intuitive Product with Outstanding Support We recently implemented Simple Survey to send NPS surveys to our key accounts and have been extremely impressed with both the product and the support we’ve received. The package is intuitive and straightforward to configure from an administrative perspective and the support
awesome native survey app Simple Survey is a highly configurable and easy to implement / use native survey app. The support is fantastic
Terrific Support Team I personally struggle when it comes to the technical nature of products and finding resolution on my own. This is my first experience with the Support Team. Jessie was awesome. My ticket was addressed promptly and the supporting information and documentation needed to resolve my issue quickly a
Driving Continuous Improvement Through Customer Feedback We have been using this solution for many years, dating back to its original days with Internet Creations, and it has consistently delivered valuable insights into both our customer support performance and overall customer experience. The ability to automatical
Jotform has become a beautiful product! Over the course of the past couple years I've seen the Jotform product mature into a really wonderful solution for Salesforce integration. I was originally really disappointed with the product but they seem to have addressed some of the functionality. I've learned how to best
Simple Survey: 100% Native Surveys for Salesforce typically suits early-stage and growth-mode teams based on its published review base (106 reviews). Jotform - Powerful forms get it done. typically suits early-stage and growth-mode teams based on its published review base (136 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Simple Survey: 100% Native Surveys for Salesforce and Jotform - Powerful forms get it done. both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Simple Survey: 100% Native Surveys for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Super praktisch Für uns ist es super, dass Jotform mit Salesforce zusammenarbeitet und der Datenaustausch funktioniert.
User-friendly and Professional I’ve been using Jotform for about five years now, and I find it user-friendly and it really gives our work that professional polish. Whenever I need something a bit more custom, I reach out to the help desk, and while they’re helpful, I’d love to see more in-depth video lessons or course
Very easy to set up and implement The platform is very easy to use, very low learning curve. The only reason I am not giving 5 stars is I would love to see more features/customizations. Additionally, an ability to create a "flow" to initiate a form to be sent for digital signatures from Salesforce using JotForms.
Great for data collection. Our nonprofit is in the process of digitizing our data collection processes in rural Uganda. It's an immense process, and leveraging Jotform has made the project possible!