Is Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce cheaper?

Both Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce offer paid plans only. Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce starts at paid; NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce?

Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce (5.0★, 100 reviews) and NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce (5.0★, 6 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Which is faster to set up, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce has more onboarding documentation maturity (100 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (100 reviews). NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce aligns more with early-stage and growth-mode stores (6 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce?

Migration support varies by app and category. Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Simple Survey: 100% vs NPS, CSAT & VOC — Salesforce

Simple Survey vs NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce

Side-by-side comparison · 24 data points

Simple Survey

5.0·100reviews

Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automate follow-ups with data that never leaves your org.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Simple Survey	NPS, CSAT & VOC Surveys \| AI-Powered Customer Experience for Salesforce
Tagline	“Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automate follow-ups with data that never leaves your org.”191 chars	“Automate NPS, CSAT, VOC & CES surveys from any Salesforce event. AI agents classify Promoters, Detractors & Passives, auto-create Cases, launch nurture flows, and brief leadership - 100% native. No third-party tools.”216 chars
Description	1082 / 2000 chars54% used	1129 / 2000 chars56% used
Screenshots	—	—
Languages	arnlenfifr+12 more	en
Platforms	Shopify	Shopify
Developer	Vicasso	SalesHub, LLC

At a glance

10 metrics · auto-computed

Feature comparison between Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce
Metric	Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce	NPS, CSAT & VOC Surveys \| AI-Powered Customer Experience for Salesforce
Rating	5.0 ★	5.0 ★
Total reviews	★ 100	6
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	3 tiers	3 tiers
Listed features	6	★ 9
Review velocity (30d)	★ 3 new	0 new
Languages	17 supported	1 supported
Listed since	Aug 2013	Dec 2019

Listed	August 21, 2013	December 31, 2019

Last updated	—	—

3. Features

As listed by each developer

Simple Survey

100% SALESFORCE NATIVE No complex integration to manage, and data doesn't leave Salesforce. Automatically send surveys related to standard or custom objects. Authorized users can instantly view and act on survey results captured in Salesforce.
EASY, TAILORED SURVEYS Simple drag & drop helps users build customized surveys with a user-friendly no-code builder. Conditional/Skip Logic: Show relevant questions based on responses and Salesforce data, providing a personalized experience.
READY-TO-USE TEMPLATE LIBRARY Customizable survey templates for Net Promoter Score® (NPS®), Customer Satisfaction (CSAT), Customer Effort Score (CES), Likert Scales, Thumbs Up/Down, and Questionnaire with previews.
FLEXIBLE SURVEY DELIVERY Automate customer feedback and NPS surveys in Salesforce. Send a post-case survey, email survey, or chat link. Truly unlimited sends with no volume overage fees.
REAL-TIME SURVEY ANALYTICS Get immediate insights like customer sentiment with charts, word clouds, & pre-built dashboards. Monitor responses for key trends and specific criteria. Capture user meta-details for deeper analysis.
AGENTFORCE EXTENSION Survey in Salesforce Messaging! Agentforce extension works in Messaging for In-App and Web (MIAW) channel. Your AI Agent can identify the correct survey program, pre-create survey records, send survey links, and update records.

NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce

✓ Auto-trigger NPS, CSAT & CES from Case Close, Opp Won, Onboarding, or any Salesforce event
✓ Save up to 95% vs. Qualtrics & Medallia — enterprise Voice of Customer at a fraction of the cost
✓ CX360 real-time dashboard: response rates, loyalty trends, loop closure rates — by rep, team, and region
✓ Customer, Employee & Partner listening from one platform — NPS, CSAT, CES, and custom feedback
✓ GDPR/CCPA compliant — data stays in Salesforce. Zero third-party data transfer.
✓ AI agents classify every response: Detractors → P1 Case. Promoters → review request. Passives → 30-day nurture.
✓ 100% Salesforce-native — responses map to Account, Contact, Case, Opportunity. Your data never leaves SF.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Simple Survey	NPS, CSAT & VOC Surveys \| AI-Powered Customer Experience for Salesforce
survey	#1	Not ranked
ces voc in	Not ranked	#1
measure	#2	Not ranked
average	#2	Not ranked
survey builder	Not ranked	#2

8. Quality signals

Reviews · velocity · latest sentiment

Signal	Simple Survey	NPS, CSAT & VOC Surveys \| AI-Powered Customer Experience for Salesforce
Average rating	5.0 ★ (100)	5.0 ★ (6)
Rating distribution	5100% 40% 30% 20% 10%	5100% 40% 30% 20% 10%
Reviews · last 7 days	+0	+0
Reviews · last 30 days	+3	+0
Reviews · last 90 days	+8	+0

5 latest reviews · each app

Simple Survey

9. App details

Long-form description · keyword frequency

Simple Survey

WHY GO NATIVE - No integration required - Prioritize Data Security: Applications outside of Salesforce increase the risk of data breach & complicate compliance - Accurate & Real-Time Data: Create a 360° view of your customer - Enable automation using the platform you already know CREATE SURVEYS - Embeddable survey builder for digital experiences - Fully customize with logos, colors, and branding - Easy code-free interface drives user adoption AUTOMATE & SEND - Use out-of-the-box or create custom automation to send surveys after case closure, project milestone, or follow-ups - Detect previously-surveyed customers to avoid survey fatigue IMPROVE RESPONSE RATES - Increase responses received with easy 1-click/touch email - Capture partial responses, capture answers in progress, collect data from abandoned surveys MEASURE & FOLLOW UP - Analyze responses & identify trends by using Survey Insights - Packaged reports & dashboards measure Response Rates, Average Scores, NPS, and Leader/Slacker boards - Automate reminders & follow-up activities from received feedback

Top keywords

data4×2.61%
responses3×1.96%
survey3×1.96%
surveys3×1.96%
automate2×1.31%
automation2×1.31%
capture2×1.31%
measure2×1.31%
rates2×1.31%
received2×1.31%
response2×1.31%
response rates2×1.31%

NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce

Our NPS and Customer Experience (CX 360) solution helps businesses measure and improve customer satisfaction through custom surveys. The powerful, intuitive platform allows you to create any type of survey or form to collect valuable data, analyze responses, and drive actionable insights for better decision-making. Key Features: Custom Survey Builder: Design surveys, feedback forms, or polls tailored to your specific needs. Seamless Salesforce Integration: Directly sync survey responses with Salesforce to track customer sentiment and take action in real-time. Advanced Analytics: Gain insights from collected data with powerful analysis tools to identify trends and areas for improvement. Automated Follow-ups: Trigger follow-up surveys based on customer interactions, ensuring timely responses. CX 360: Get a holistic view of customer experience across touchpoints, helping to improve service delivery and customer relationships. This solution is ideal for businesses seeking to improve customer service, optimize experience management, and drive customer loyalty by continuously measuring and acting on NPS and CX data.

Top keywords

customer8×5.13%
cx3×1.92%
data3×1.92%
experience3×1.92%
responses3×1.92%
survey3×1.92%
surveys3×1.92%
3602×1.28%
businesses

Simple Survey vs NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce

Simple Survey

1. Listing metadata

NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Simple Survey · 5 changes

NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce · 0 changes

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce cheaper?

Which has better reviews, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce?

Should I choose Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce?

Which is faster to set up, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce?

Simple Survey vs NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce

Simple Survey

1. Listing metadata

NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Simple Survey · 5 changes

NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce · 0 changes

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce cheaper?

Which has better reviews, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce?

Should I choose Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce?

Which is faster to set up, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce?

9. Other comparisons people make

vs Simple Survey

vs NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce?