Simple Survey
WHY GO NATIVE - No integration required - Prioritize Data Security: Applications outside of Salesforce increase the risk of data breach & complicate compliance - Accurate & Real-Time Data: Create a 360° view of your customer - Enable automation using the platform you already know CREATE SURVEYS - Embeddable survey builder for digital experiences - Fully customize with logos, colors, and branding - Easy code-free interface drives user adoption AUTOMATE & SEND - Use out-of-the-box or create custom automation to send surveys after case closure, project milestone, or follow-ups - Detect previously-surveyed customers to avoid survey fatigue IMPROVE RESPONSE RATES - Increase responses received with easy 1-click/touch email - Capture partial responses, capture answers in progress, collect data from abandoned surveys MEASURE & FOLLOW UP - Analyze responses & identify trends by using Survey Insights - Packaged reports & dashboards measure Response Rates, Average Scores, NPS, and Leader/Slacker boards - Automate reminders & follow-up activities from received feedback
Top keywords
- data4×2.61%
- responses3×1.96%
- survey3×1.96%
- surveys3×1.96%
- automate2×1.31%
- automation2×1.31%
- capture2×1.31%
- measure2×1.31%
- rates2×1.31%
- received2×1.31%
- response2×1.31%
- response rates2×1.31%
Reputation Studio by 1440 | Reviews, Q&A, App Reviews & Voice of Customer
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×
