Which has better reviews, DocuSign eSignature for Salesforce: The trusted eSignature solution or InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud?

DocuSign eSignature for Salesforce: The trusted eSignature solution has the higher average rating (4.5★ from 4,647 reviews) compared to InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud (4.0★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose DocuSign eSignature for Salesforce: The trusted eSignature solution or InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud?

DocuSign eSignature for Salesforce: The trusted eSignature solution holds the higher average rating (4.5★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, DocuSign eSignature for Salesforce: The trusted eSignature solution or InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud?

Both apps are one-click installs from the Salesforce AppExchange. DocuSign eSignature for Salesforce: The trusted eSignature solution has the deeper published review base (4,647 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

DocuSign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode teams based on its published review base (4,647 reviews). InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between DocuSign eSignature for Salesforce: The trusted eSignature solution and InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud?

Migration support varies by app and category. DocuSign eSignature for Salesforce: The trusted eSignature solution and InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

DocuSign eSignature vs InGenius | For — Salesforce

DocuSign eSignature for Salesforce vs InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud

Side-by-side comparison · 24 data points

DocuSign eSignature for Salesforce

4.5·4.6kreviews

Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now”

salesforcepaid

Change

1. Listing metadata

Field-level data

	DocuSign eSignature for Salesforce	InGenius \| For Service Cloud Voice Partner Telephony, Genesys Cloud
Tagline	“Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now””185 chars	“InGenius helps contact centers transition from Open CTI to Salesforce Voice without replacing Cisco, Avaya, or Genesys. Reduce operational complexity and unlock real-time transcription and AI-powered next steps natively inside Salesforce.”238 chars
Description	1198 / 2000 chars60% used	655 / 2000 chars33% used
Screenshots	—	—
Languages	nlenfrdeit+7 more	en
Platforms	Salesforce	Salesforce
Developer	Docusign, Inc**	Upland Software

At a glance

9 metrics · auto-computed

Feature comparison between DocuSign eSignature for Salesforce: The trusted eSignature solution and InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud
Metric	DocuSign eSignature for Salesforce: The trusted eSignature solution	InGenius \| For Service Cloud Voice Partner Telephony, Genesys Cloud
Rating	★ 4.5 ★	4.0 ★
Total reviews	★ 4.6k	2
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	★ 5
Review velocity (30d)	0 new	—
Languages	12 supported	1 supported
Listed since	Mar 2010	Jul 2021

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, DocuSign eSignature for Salesforce: The trusted eSignature solution is the stronger choice for most Salesforce AppExchange admins — 4.5★ vs InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: DocuSign eSignature for Salesforce: The trusted eSignature solution at paid, InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

DocuSign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to DocuSign eSignature for Salesforce: The trusted eSignature solution; mid-market and enterprise admins with specific feature requirements should evaluate both — InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud's 2-review base may include the workflow context that matches your specific use case better than DocuSign eSignature for Salesforce: The trusted eSignature solution's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: DocuSign eSignature for Salesforce: The trusted eSignature solution audit • InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud audit

Listed	March 7, 2010	July 22, 2021

Last updated	—	—

Keyword	DocuSign eSignature for Salesforce	InGenius \| For Service Cloud Voice Partner Telephony, Genesys Cloud
contact	#24	#70

6. Quality signals

Reviews · velocity · latest sentiment

Signal	DocuSign eSignature for Salesforce	InGenius \| For Service Cloud Voice Partner Telephony, Genesys Cloud
Average rating	4.5 ★ (4.6k)	4.0 ★ (2)
Rating distribution	550% 40% 30% 20% 150%	5— 4— 3— 2— 1—
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

5 latest reviews · each app

DocuSign eSignature for Salesforce

7. App details

Long-form description · keyword frequency

DocuSign eSignature for Salesforce

• Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM. • Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options. • Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields. • Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation. • Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce. • Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud. • Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.

Top keywords

salesforce6×3.73%
data5×3.11%
agreements4×2.48%
salesforce data3×1.86%
automatically2×1.24%
documents2×1.24%
docusign2×1.24%
esignature2×1.24%
send2×1.24%
send agreements2×1.24%
world2×1.24%

InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud

InGenius helps contact centers transition from Open CTI to Salesforce Voice without replacing Cisco, Avaya, or Genesys. Reduce operational complexity and unlock real-time transcription and AI-powered next steps natively inside Salesforce. Sync agent presence for smarter Omni-Channel routing, map IVR and call data automatically, and control call recording, all within Salesforce Voice. Compatible with Agentforce Service, Agentforce Sales, Financial Services Cloud, Health Cloud, and Government Cloud. A trusted Salesforce partner since 2012, InGenius supports contact centers through every step of the transition. Talk to us about your path forward.

Top keywords

salesforce4×4.49%
cloud3×3.37%
agentforce2×2.25%
call2×2.25%
centers2×2.25%
contact2×2.25%
contact centers2×2.25%
ingenius2×2.25%
salesforce voice2×2.25%
transition2×2.25%

DocuSign eSignature for Salesforce vs InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud

DocuSign eSignature for Salesforce

1. Listing metadata

InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is DocuSign eSignature for Salesforce: The trusted eSignature solution or InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud cheaper?

Which has better reviews, DocuSign eSignature for Salesforce: The trusted eSignature solution or InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud?

Should I choose DocuSign eSignature for Salesforce: The trusted eSignature solution or InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud?

Which is faster to set up, DocuSign eSignature for Salesforce: The trusted eSignature solution or InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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