What is InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud's Salesforce App Store audit score?

InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud scored 62/100 in the AppRanks listing audit — a mid-tier result with room to improve. The score is the weighted average of 6 category checks: Title Optimization 100/100, Description & Content 79/100, Visual Assets 50/100, Categories & Discoverability 33/100, Technical & Support 50/100, Languages 50/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Salesforce listings.

InGenius | For Service Listing Audit

Q: What can InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud improve?

The weakest area in InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud's audit is Categories & Discoverability, scored at 33/100. The failing checks are category count, feature tags, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.

How InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud's 62/100 breaks down

InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud's overall score of 62/100 is a mid-tier result — the listing is functional but multiple categories have headroom, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 2 categories score above the headline number and 4 score below. The strongest category is Title Optimization (100/100, +38 vs overall); the weakest is Categories & Discoverability (33/100), 29 points below the overall — a meaningful but not dominant gap. Top three by score: Title Optimization (100), Description & Content (79), Visual Assets (50).

Scoring criteria, category weightings, and the full rubric (identical across every Salesforce AppExchange listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].

Quick verdict

InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud

How InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud's 62/100 breaks down

Frequently asked questions

What is InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud's Salesforce App Store audit score?

What is InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud doing well?

What can InGenius | For Service Cloud Voice Partner Telephony, Genesys Cloud improve?

Explore further