Promero Cloud Call Center Software CTI for Salesforce
Cloud based call center platform is the perfect solution for Customer Service and Sales Teams. Options include speech analytics and workforce management. Inbound calls routed via skills to the right agent. Predictive dialing enables sales members to reach prospects quickly and efficiently. Contact Center Anywhere delivers calls to agents configured to DIDs, softphones or IP phones. The solution provides the ability create simple-to-complex IVRs with database look ups. Create customer dashboards with service level adherence alerts. The Contact Center Anywhere solution is suitable for small to enterprise size users. The platform is VOIP/SIP enabled utilizing low cost telco usage fees. Features include: • Free Trial • Predictive and Preview Dialing • Real-time Key Performance Indicator Dashboards • Interactive Voice Response (IVR) • Automatic Call Distribution (ACD) • True Weighted Multi level Skills-Based Routing • Option: Speech Analytics • Call Recording • Option: Workforce Managment • Click-to-Dial • PCI Compliance • Call Me Back (Web call back) • OnDemand Telephony • Enhanced Call Detail Reports
Top keywords
- call6×3.97%
- center3×1.99%
- analytics2×1.32%
- anywhere2×1.32%
- back2×1.32%
- calls2×1.32%
- center anywhere2×1.32%
- contact2×1.32%
- contact center2×1.32%
- contact center anywhere2×1.32%
- customer2×1.32%
- dashboards2×1.32%
Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice
AI-POWERED, SALESFORCE-NATIVE CONTACT CENTER Unite voice, SMS, and WhatsApp with Conversational + Agentic AI. Deliver fast, consistent answers while your teams work entirely in Salesforce. CONVERSATIONAL AI FOR VOICE & DIGITAL Deploy AI Assistants for routine inquiries and AI Agents to complete Salesforce tasks like updates, follow-ups, and booking changes. AUTOMATE DIGITAL CHANNELS AT SCALE Send reminders and notifications automatically, and manage SMS + WhatsApp in one Unified Inbox with full visibility. EASY ADMIN & FAST DEPLOYMENT 100% Salesforce-native—no connectors or middleware. Configure with clicks, not code, and launch in days. Admins manage routing, reporting, and AI automation from one pane of glass. - Native dashboards and reports in Salesforce for full visibility. - Click-to-configure call flows, digital routing, and AI prompts. FLEXIBLE TELEPHONY & RELIABILITY Use existing telephony, connect Microsoft Teams, or run on Natterbox cloud calling with enterprise-grade reliability. SECURITY & SCALE Enterprise-grade security, role-based controls, and compliant recording. Designed to scale globally while delivering always-on service.
Top keywords
- ai6×3.90%
- digital3×1.95%
- salesforce3×1.95%
- scale3×1.95%
- conversational2×1.30%
- enterprise-grade2×1.30%
- fast2×1.30%
- full2×
