Is Five9 Intelligent Cloud Contact Center or Q!365 | Integrate Microsoft 365, Teams & SharePoint cheaper?

Both Five9 Intelligent Cloud Contact Center and Q!365 | Integrate Microsoft 365, Teams & SharePoint offer paid plans only. Five9 Intelligent Cloud Contact Center starts at paid; Q!365 | Integrate Microsoft 365, Teams & SharePoint starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Five9 Intelligent Cloud Contact Center or Q!365 | Integrate Microsoft 365, Teams & SharePoint?

Q!365 | Integrate Microsoft 365, Teams & SharePoint has the higher average rating (5.0★ from 22 reviews) compared to Five9 Intelligent Cloud Contact Center (4.4★ from 160 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Five9 Intelligent Cloud Contact Center or Q!365 | Integrate Microsoft 365, Teams & SharePoint?

Q!365 | Integrate Microsoft 365, Teams & SharePoint holds the higher average rating (5.0★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Five9 Intelligent Cloud Contact Center or Q!365 | Integrate Microsoft 365, Teams & SharePoint?

Both apps are one-click installs from the Salesforce AppExchange. Five9 Intelligent Cloud Contact Center has the deeper published review base (160 vs 22), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Five9 Intelligent Cloud Contact Center typically suits early-stage and growth-mode teams based on its published review base (160 reviews). Q!365 | Integrate Microsoft 365, Teams & SharePoint typically suits early-stage and growth-mode teams based on its published review base (22 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Five9 Intelligent Cloud Contact Center and Q!365 | Integrate Microsoft 365, Teams & SharePoint?

Migration support varies by app and category. Five9 Intelligent Cloud Contact Center and Q!365 | Integrate Microsoft 365, Teams & SharePoint both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Q!365 | Integrate Microsoft 365, Teams & SharePoint" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Five9 Intelligent vs Q!365 | Integrate — Salesforce

Q!365 | Integrate Microsoft 365, Teams & SharePoint vs Five9 Intelligent Cloud Contact Center

Side-by-side comparison · 24 data points

Q!365 | Integrate Microsoft 365, Teams & SharePoint

5.0·22reviews

Keep your focus on Salesforce while directly accessing your data in Teams, SharePoint sites, and Document Libraries. Easily work with the latest file versions with just one click. Compatible with all Salesforce Editions, including Mobile and Communities.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Five9 Intelligent Cloud Contact Center	Q!365 \| Integrate Microsoft 365, Teams & SharePoint
Tagline	“Empowers contact centers to deliver a unified, seamless engaging customer service with Five9 Adapter for Salesforce. Provide interactive, personalized, & conversational self-service assistance to customers across voice, AI, & digital channels.”243 chars	“Keep your focus on Salesforce while directly accessing your data in Teams, SharePoint sites, and Document Libraries. Easily work with the latest file versions with just one click. Compatible with all Salesforce Editions, including Mobile and Communities.”254 chars
Description	1115 / 2000 chars56% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfrdeit+1 more
Platforms	Salesforce	Salesforce
Developer	Five9	QKom GmbH

At a glance

8 metrics · auto-computed

Feature comparison between Five9 Intelligent Cloud Contact Center and Q!365 | Integrate Microsoft 365, Teams & SharePoint
Metric	Five9 Intelligent Cloud Contact Center	Q!365 \| Integrate Microsoft 365, Teams & SharePoint
Rating	4.4 ★	★ 5.0 ★
Total reviews	★ 160	22
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 17 tiers
Listed features	3	★ 7
Languages	1 supported	6 supported
Listed since	Sep 2009	Nov 2019

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Q!365 | Integrate Microsoft 365, Teams & SharePoint is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Five9 Intelligent Cloud Contact Center's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Five9 Intelligent Cloud Contact Center at paid, Q!365 | Integrate Microsoft 365, Teams & SharePoint at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Five9 Intelligent Cloud Contact Center has the larger user base (160 reviews vs 22), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Q!365 | Integrate Microsoft 365, Teams & SharePoint's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Q!365 | Integrate Microsoft 365, Teams & SharePoint; mid-market and enterprise admins with specific feature requirements should evaluate both — Five9 Intelligent Cloud Contact Center's 160-review base may include the workflow context that matches your specific use case better than Q!365 | Integrate Microsoft 365, Teams & SharePoint's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Five9 Intelligent Cloud Contact Center audit • Q!365 | Integrate Microsoft 365, Teams & SharePoint audit

Listed	September 1, 2009	November 11, 2019

Last updated	—	—

Keyword	Five9 Intelligent Cloud Contact Center	Q!365 \| Integrate Microsoft 365, Teams & SharePoint
cloud seamlessly integrate	#5	#11

6. App details

Long-form description · keyword frequency

Five9 Intelligent Cloud Contact Center

Seamlessly connects the Five9 Intelligent Cloud Contact Center with Salesforce to unify voice and digital channels, empower agents with real-time customer context, and deliver faster, more personalized, and AI-powered interactions. UNIFIED EXEXPERIENCE Deliver faster, smarter, and more personalized experiences by connecting the Five9 Intelligent Cloud Contact Center. Agents stay in one workspace with voice and digital channels fully integrated—so they can focus on what matters: the customer. AI-POWERED INTERACTIONS Engages customers with AI-powered self-service that feels natural and personalized. Virtual Agents use speech recognition, natural language processing, and tone detection to guide conversations. With a no-code builder and access to CRM data, it’s easy to deploy self-service across voice, messaging, and mobile channels. ACCELERATES SALES OUTREACH Supercharges your outbound strategy with built-in dialers—Predictive, Power, Progressive, and Preview—plus click-to-dial directly from Salesforce. Automatically sync call data and lead lists to help your reps move faster and close more deals.

Top keywords

agents3×1.97%
ai-powered3×1.97%
channels3×1.97%
faster3×1.97%
personalized3×1.97%
voice3×1.97%
ai-powered interactions2×1.32%
center2×1.32%
cloud2×1.32%
cloud contact2×1.32%
cloud contact center2×1.32%
contact2×1.32%

Q!365 | Integrate Microsoft 365, Teams & SharePoint

The vision of Q!365 Discover the seamless blend of Microsoft Office 365's diverse collaboration tools and Salesforce's structure, robust automation and organized workflows. Why compromise when you can have the advantages of both? Leverage Q!365 to streamline Microsoft 365 and boost Salesforce's strengths. This enables your users to work efficiently within a unified cloud platform, ensuring productivity and focus on their tasks. Q!365 handles the distribution. Q!365 offers user-friendly Lightning components to access Microsoft 365 data. Salesforce Developers can take advantage of the extensive Microsoft Graph API and tailor customized interconnected processes & automations between Salesforce and Microsoft 365. We frequently utilize our expertise to condense actions in our utility classes into a single line of code. Set up Inheritance for routine tasks such as attaching documentation to your Opportunity based on chosen products. This allows the Product Manager to handle tagging, ensuring your Sales team always has instant access to the latest information. Introducing the QKom team, a dedicated group of experts and enthusiasts passionate about Salesforce and Microsoft 365.

Top keywords

3658×4.60%
microsoft6×3.45%
microsoft 3654×2.30%
salesforce3×1.72%
access2×1.15%
ensuring2×1.15%
salesforce and microsoft2×1.15%
salesforce's

Q!365 | Integrate Microsoft 365, Teams & SharePoint vs Five9 Intelligent Cloud Contact Center

Q!365 | Integrate Microsoft 365, Teams & SharePoint

1. Listing metadata

Five9 Intelligent Cloud Contact Center

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Five9 Intelligent Cloud Contact Center or Q!365 | Integrate Microsoft 365, Teams & SharePoint cheaper?

Which has better reviews, Five9 Intelligent Cloud Contact Center or Q!365 | Integrate Microsoft 365, Teams & SharePoint?

Should I choose Five9 Intelligent Cloud Contact Center or Q!365 | Integrate Microsoft 365, Teams & SharePoint?

Which is faster to set up, Five9 Intelligent Cloud Contact Center or Q!365 | Integrate Microsoft 365, Teams & SharePoint?

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More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Five9 Intelligent Cloud Contact Center and Q!365 | Integrate Microsoft 365, Teams & SharePoint?