Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS
Messaging Studio by 1440 extends Salesforce Digital Engagement with BYOC messaging for Instagram, TikTok, Google RCS, Viber, X (Twitter), and KakaoTalk—alongside native channels like SMS, WhatsApp, Facebook Messenger, Apple Messages for Business, LINE, and web chat. It connects every customer message, comment, and notification directly into Salesforce Digital Engagement, giving agents a single inbox to manage all conversations across marketing, sales, and service. Powered by Einstein and Agentforce AI, Messaging Studio automatically generates replies, suggests next best actions, deflects routine questions, and routes messages intelligently using Salesforce Omni-Channel. Teams work faster and smarter, responding in real time while keeping customers engaged through ongoing, personalized conversations that drive loyalty and revenue. Every interaction is tracked in Salesforce for full visibility into performance, sales attribution, and customer satisfaction.
Top keywords
- salesforce4×3.15%
- messaging3×2.36%
- conversations2×1.57%
- customer2×1.57%
- digital2×1.57%
- digital engagement2×1.57%
- engagement2×1.57%
- messages2×1.57%
- messaging studio2×1.57%
- sales2×1.57%
- salesforce digital2×1.57%
- salesforce digital engagement2×1.57%
Contacto
Plivo CX is a cloud customer service platform designed for SMBs, mid-market customer-obsessed companies to simplify omnichannel customer service and delight their customers at scale. The elegant user interface integrates with popular CRM, order management, or ticketing systems to display relevant customer information and inquiry tracking details in a single-page, user-friendly agent workbench. Grow your customer support beyond phone calls and emails with Whatsapp, SMS/MMS messaging, and live chat. Plivo CX's intuitive IVR workflow builder, live dashboards, and historical reports empower customer support leaders with data-driven performance insights. Say no to technical complexity and implementation headaches. Say yes to simplicity and scale when you need it - with Plivo CX!
Top keywords
- customer5×4.50%
- plivo3×2.70%
- customer service2×1.80%
- customer support2×1.80%
- cx2×1.80%
- live2×1.80%
- plivo cx2×1.80%
- say2×1.80%
- scale2×1.80%
- service2×1.80%
