Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS for Salesforce AppExchange
By 1440, Inc.
Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS is the #35 ranked field service app on Salesforce, with a 5.0 average rating from 1 review, as a paid app, as of Jul 14, 2026.
Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS is a Salesforce AppExchange app by 1440, Inc.. With a rating of 5.0★ from 1 reviews, it currently ranks #35 in the Field Service category.
AppRanks data: Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS ranks #35 in Field Service on Salesforce AppExchange, placing it in the top 31% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS is a category-leading Salesforce app with a limited review volume. It is listed in the Field Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by 1440, Inc. — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS
How Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS works
Messaging Studio by 1440 extends Salesforce Digital Engagement with BYOC messaging for Instagram, TikTok, Google RCS, Viber, X (Twitter), and KakaoTalk—alongside native channels like SMS, WhatsApp, Facebook Messenger, Apple Messages for Business, LINE, and web chat.
It connects every customer message, comment, and notification directly into Salesforce Digital Engagement, giving agents a single inbox to manage all conversations across marketing, sales, and service.
Powered by Einstein and Agentforce AI, Messaging Studio automatically generates replies, suggests next best actions, deflects routine questions, and routes messages intelligently using Salesforce Omni-Channel. Teams work faster and smarter, responding in real time while keeping customers engaged through ongoing, personalized conversations that drive loyalty and revenue. Every interaction is tracked in Salesforce for full visibility into performance, sales attribution, and customer satisfaction.
Key features
- BYOC Messaging Expansion: Add Instagram, TikTok, Google RCS, Viber, X (Twitter), and KakaoTalk to Salesforce Digital Engagement.
- Built on top of Salesforce: 1440 natively extends the power of the platform via our APIs to empower you to reach your customers where
- AI-Powered Conversations: Use Einstein and Agentforce AI to personalize replies, deflect routine questions, and accelerate response times.
- Conversational Commerce: Turn messages into measurable sales with in-chat transactions, upsells, and payments.
- Omni-Channel Routing: Route, queue, and supervise all conversations with Salesforce Omni-Channel for consistent CX.
- Unified Inbox: Manage every customer message and notification in one place—across service, sales, and marketing.
- Analytics & Attribution: Track engagement, CSAT, and revenue from every conversation inside Salesforce.
- Multilingual Messaging: Add Translation Studio by 1440 for real-time translation in 100+ languages—right inside the chat thread.
- Mobile-Ready Agents: Empower retail, field service, and clienteling teams with messaging on the go with the 1440 Mobile App.
Category rankings
As of Jul 14, 2026- Field Service#35of 116Top 31%
- Agent Productivity#105of 306Top 35%
- Customer Service#296of 1,110Top 27%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS ranks for 7 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #4
- 2.studioRank #5
- Rank #6
Competitors & alternatives
Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS doesn't have curated competitor matchups yet. Other tracked field service apps on Salesforce:
Frequently asked questions
What is Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS?
Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS is an app for Salesforce. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2024. It is listed under the Field Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by 1440, Inc.
Is Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS free?
Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS does not offer a permanent free plan on Salesforce. Pricing starts at 500, and the listed tiers are Bring Your Own Channel (BYOC) Pricing. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS?
Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Field Service category on Salesforce.
Where does Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS rank on Salesforce?
Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS currently sits at position #35 in the Field Service category on Salesforce. That places it in the top 30% of 116 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS integrate with?
Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS lists 5 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Experience Cloud, Service Cloud, Einstein 1. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.