- Title Length80/80 chars
- Title Keywords11 keywords found
- Brand Name PositionTitle starts with a brand name
- Separator UsageUses separator to structure title
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Quick verdict
Generated from Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS's audit data
Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS scores 65/100 across 6 category checks, which tracks in the middle band, with 4 of 6 categories below the headline. Strengths: title optimization holds at 100/100, so the listing isn't fundamentally broken — the lift is in tightening specific weaknesses. Watch-items: languages (50/100) and technical & support (50/100) drag the average down; lifting languages is the single largest available lever. Per-category breakdown below.
Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS
Independent listing audit — Salesforce
65/100·grade C·★ 5 (25)·audited today·0 changes in 30d
65/100
Grade C
Needs work
- Overall
- 65/100
- Grade
- C
- Last audit
- today
- Changes
- 0 30d
weighted across 6 areas
mid tier
refreshed 1h ago
view history →
This is an independent listing audit for Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS on Salesforce. It scored 65/100 (grade C) on today's snapshot. Top strength: Title Optimization at 100/100. Biggest gap: Visual Assets at 50/100. We re-audit every 24 hours from the canonical Salesforce listing.
Section breakdown
Detailed checks & fixes
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Methodology
Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary
Explore further
HistoryPlivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS changes0 updates in 30dBenchmarkVisual Assets rankingWhere Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS sitsAppsPlivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS overviewReviews · keywordsBestTop Salesforce appsBeyond Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMSMethodologyHow we score6-area weighted rubricGlossaryAudit termsScore, tier, sections
Last updated: July 12, 2026
How Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS's 65/100 breaks down
Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS's overall score of 65/100 is a mid-tier result — the listing is functional but multiple categories have headroom, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 2 categories score above the headline number and 4 score below. The strongest category is Title Optimization (100/100, +35 vs overall); the weakest is Languages (50/100), 15 points below the overall — a meaningful but not dominant gap. Top three by score: Title Optimization (100), Description & Content (71), Categories & Discoverability (63).
Scoring criteria, category weightings, and the full rubric (identical across every Salesforce AppExchange listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].
Frequently asked questions
What is Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS's Salesforce App Store audit score?
Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS scored 65/100 in the AppRanks listing audit — a mid-tier result with room to improve. The score is the weighted average of 6 category checks: Title Optimization 100/100, Description & Content 71/100, Visual Assets 50/100, Categories & Discoverability 63/100, Technical & Support 50/100, Languages 50/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Salesforce listings.
Explore further
- Compare Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS with another appStack Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS's title optimization score (100/100) against a rival listing on Salesforce AppExchange.
- Browse Salesforce AppExchange appsSee how other Salesforce AppExchange listings handle languages — Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS's weakest category at 50/100.
- Audit metrics glossaryDefinitions for the Title Optimization and Languages checks used on this audit, plus the rest of the AppRanks vocabulary.
- Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS audit historyScore timeline for Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS — see whether the 65/100 result is improving, holding, or slipping.
- Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS on Salesforce AppExchangePricing, features, ratings, and the live Salesforce AppExchange marketplace summary for Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS.
- What is an audit score?Why Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS landed at 65/100 — the canonical definition, weightings, and refresh cadence.