These 10 apps lead WordPress Plugin Directory's Tickets category as of September 2026 — ranked by user rating, review count, and audit score, refreshed every 24 hours from the canonical WordPress marketplace listing.
Discover the top-rated tickets apps available on WordPress Plugin Directory. Rankings based on user ratings, review count, and market performance.
This is the curated shortlist — the top-ranked tickets apps. To browse every tickets app on WordPress Plugin Directory, see the full Tickets category.
This list ranks the top 10 WordPress apps classified under Tickets by the source marketplace's own taxonomy — apps appear here only because WordPress Plugin Directory itself tags them in this category, not because of any AppRanks editorial decision. Within the category set, ranking uses a Bayesian-ish blend of average rating × natural log of review count: the formula is rating × ln(reviewCount + 1), so a high-rating-low-review app doesn't leapfrog an established listing on a single 5-star outlier. The blend favors apps that are both well-reviewed AND have an established user base.
AppRanks does not invent a proprietary score for public surfaces — the rank shown mirrors the marketplace's published category position exactly, scraped on a 12-24 hour refresh cycle from the canonical WordPress Plugin Directory listing. The category lookup happens at request time and the page is cached at the edge for 1 hour to absorb traffic spikes; the underlying ranking data refreshes daily so the list stays accurate within one day of any source change. AppRanks does not editorially promote or demote apps based on advertiser or partnership status — the same blend formula applies uniformly across every app on this platform.
ClientSync Support – AI Powered Customer Support Ticket System
Ranks #1 in the WordPress Plugin Directory tickets category as a category-leading listing. Currently has an early-stage review volume (1 reviews). Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — ClientSync Support – AI Powered Customer Support Ticket System holds a 5.0-star average across 1 reviews in the tickets category.
Awesome Support – WordPress HelpDesk & Support Plugin
Ranks #2 in the WordPress Plugin Directory tickets category as a mixed-rating listing. A growing review traction (194 reviews) with a no-rating average. Position holds for the trailing 30-day window.
Pick if: Pick this if you want an emerging tickets option — Awesome Support – WordPress HelpDesk & Support Plugin ranks #2 on WordPress Plugin Directory and is still building review depth.
ELEX WordPress HelpDesk & Customer Ticketing System
Ranks #3 in the WordPress Plugin Directory tickets category as a mixed-rating listing. Tracks at no-rating across 7 reviews — early-stage review volume. Position holds for the trailing 30-day window.
Pick if: Pick this if you want an emerging tickets option — ELEX WordPress HelpDesk & Customer Ticketing System ranks #3 on WordPress Plugin Directory and is still building review depth.
Holds position #4 in the WordPress Plugin Directory tickets category as a mixed-rating listing. Currently has an early-stage review volume (0 reviews). Refresh: daily from the source marketplace.
Tickzo – Support Ticket System
Currently sits at #5 in the WordPress Plugin Directory tickets category as a mixed-rating listing. An early-stage review volume (0 reviews) with a no-rating average. Refresh: daily from the source marketplace.
EventPrime – Events Calendar, Bookings and Tickets
Holds position #6 in the WordPress Plugin Directory tickets category as a highly rated listing. Tracks at no-rating across 84 reviews — early-stage review volume. Refresh: daily from the source marketplace.
Event Tickets Manager for WooCommerce
Currently sits at #7 in the WordPress Plugin Directory tickets category as a highly rated listing. Currently has an early-stage review volume (32 reviews). AppRanks tracks this listing on a 24-hour cycle.
Event Tickets and Registration
Holds position #8 in the WordPress Plugin Directory tickets category as a mixed-rating listing. A growing review traction (233 reviews) with a no-rating average. AppRanks tracks this listing on a 24-hour cycle.
Events Manager – Calendar, Bookings, Tickets, and more!
Currently sits at #9 in the WordPress Plugin Directory tickets category as a well-rated listing. Tracks at no-rating across 547 reviews — growing review traction. AppRanks tracks this listing on a 24-hour cycle.
WP Gravity Forms FreshDesk Plugin
Holds position #10 in the WordPress Plugin Directory tickets category as a category-leading listing. Currently has an early-stage review volume (19 reviews). Source: WordPress Plugin Directory's own published category position.
Same data as the ranked cards, condensed into a sortable-by-eye grid: rating × review depth × pricing tier across the top 10 tickets apps on WordPress Plugin Directory.
Want to compare any two apps in detail (features, ratings trend, pricing plans side-by-side)? Open the head-to-head page from the "Compare to #N" link on each card above. Custom multi-app comparisons, historical rank trajectory, and CSV export are available on a paid plan.
Methodology details: /glossary/audit-score · /about.
Paid plans unlock watchlists, multi-category comparisons, CSV export, and a full historical rank trajectory across every app on this list. The list itself stays free to read.
Start Free Trial