WP Gravity Forms FreshDesk Plugin for WordPress Plugin Directory
By CRM Perks
WP Gravity Forms FreshDesk Plugin is a WordPress app, with a 4.9 average rating from 19 reviews, as of Aug 31, 2026.
WP Gravity Forms FreshDesk Plugin is a WordPress Plugin Directory app by CRM Perks. With a rating of 4.9★ from 19 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
WP Gravity Forms FreshDesk Plugin is a category-leading WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 19 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +Published by CRM Perks — established developer track record
Cons
- −Limited review base (19) — ratings can shift significantly with new feedback
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How WP Gravity Forms FreshDesk Plugin works
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This Plugin sends Gravity Form entries into FreshDesk. You can create a Ticket or Contact in FreshDesk from Gravity Forms entry. Learn more at crmperks.com
Need FreshDesk Plugin for Woocommerce or Contact Form 7 ?
Woocommerce FreshDesk Plugin
Contact Form 7 FreshDesk
Connect FreshDesk
You can connect FreshDesk account to any Form by simply entering FreshDesk API key.
Mapping Ticket Fields
You can easily map Gravity Forms entry fields to any FreshDesk Ticket fields. You can also map custom FreshDesk fields.
Primary Key
Instead of creating new Object(Ticket or Customer) in FresDesk, you can update old object by setting Primary Key field.
Error Reporting
If there is an error while sending form data to Freshdesk, an email containing the error details will be sent to the specified email address.
CRM Logs
Plugin saves a detailed log of each entry sent (or not sent) to Freshdesk. You can easily resend an entry to Freshdesk.
Export Logs
You can easily export Freshdesk Logs as a CSV file for bookkeeping, and accounting purposes.
Full Synchronization
All local entries are fully synchronized with Freshdesk entries. If you update/delete/restore a form entry in Gravity Forms that entry will be updated/deleted/restored in the Freshdesk.
Filter Entries
By default all entries are sent to the Freshdesk, but you can setup rules to limit the entries sent to Freshdesk.
Ticket Notes
You can send one to many fields as a Ticket Note in Freshdesk.
Task Status and Priority
You can choose ticket status and priority for new Tickets in Freshdesk.
Premium Version.
Gravity Forms FreshDesk Plugin has a Premium version which comes with several additional benefits. Upgrade to Pro version
Create Contacts and Companies.
Ticket tag field.
Ticket attachment field.
Custom fields field.
Phone Number field.
Lookup customer’s email using email lookup apis. We support all good email lookup apis.
20+ premium addons
Upgrade to Pro version
Premium Addons
We have 20+ premium addons and new ones being added regularly, it’s likely we have everything you’ll ever need.View All Add-ons
Want to send data to other crm
We have Premium Extensions for 20+ CRMs.View All CRM Extensions
Keyword rankings
WP Gravity Forms FreshDesk Plugin ranks for 4 keywords across WordPress Plugin Directory. Here are the top 3:
Competitors & alternatives
AppRanks tracks competitor sets per category. For WP Gravity Forms FreshDesk Plugin, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is WP Gravity Forms FreshDesk Plugin?
WP Gravity Forms FreshDesk Plugin is an app for WordPress. It currently holds a 4.9-star rating from 19 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by CRM Perks.