These 9 apps lead WordPress Plugin Directory's Live chat plugin category as of September 2026 — ranked by user rating, review count, and audit score, refreshed every 24 hours from the canonical WordPress marketplace listing.
Discover the top-rated live chat plugin apps available on WordPress Plugin Directory. Rankings based on user ratings, review count, and market performance.
This is the curated shortlist — the top-ranked live chat plugin apps. To browse every live chat plugin app on WordPress Plugin Directory, see the full Live chat plugin category.
This list ranks the top 9 WordPress apps classified under Live chat plugin by the source marketplace's own taxonomy — apps appear here only because WordPress Plugin Directory itself tags them in this category, not because of any AppRanks editorial decision. Within the category set, ranking uses a Bayesian-ish blend of average rating × natural log of review count: the formula is , so a high-rating-low-review app doesn't leapfrog an established listing on a single 5-star outlier. The blend favors apps that are both well-reviewed AND have an established user base.
rating × ln(reviewCount + 1)AppRanks does not invent a proprietary score for public surfaces — the rank shown mirrors the marketplace's published category position exactly, scraped on a 12-24 hour refresh cycle from the canonical WordPress Plugin Directory listing. The category lookup happens at request time and the page is cached at the edge for 1 hour to absorb traffic spikes; the underlying ranking data refreshes daily so the list stays accurate within one day of any source change. AppRanks does not editorially promote or demote apps based on advertiser or partnership status — the same blend formula applies uniformly across every app on this platform.
Chatnox Live Chat Plugin (Free & Paid Plans)
Ranks #1 in the WordPress Plugin Directory live chat plugin category as a highly rated listing. Currently has an early-stage review volume (7 reviews). Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Chatnox Live Chat Plugin (Free & Paid Plans) holds a 4.6-star average across 7 reviews in the live chat plugin category.
Ranks #2 in the WordPress Plugin Directory live chat plugin category as a category-leading listing. An early-stage review volume (2 reviews) with a no-rating average. Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Brosix Live Chat holds a 5.0-star average across 2 reviews in the live chat plugin category.
Ranks #3 in the WordPress Plugin Directory live chat plugin category as a mixed-rating listing. Tracks at no-rating across 0 reviews — early-stage review volume. Position holds for the trailing 30-day window.
Pick if: Pick this if you want an emerging live chat plugin option — LiveHelpNow Help Desk ranks #3 on WordPress Plugin Directory and is still building review depth.
VISITLEAD Live Chat and Realtime Monitoring
Holds position #4 in the WordPress Plugin Directory live chat plugin category as a category-leading listing. Currently has an early-stage review volume (2 reviews). Refresh: daily from the source marketplace.
Chat Metrics – Managed live chat plugin for wordpress
Currently sits at #5 in the WordPress Plugin Directory live chat plugin category as a mixed-rating listing. An early-stage review volume (0 reviews) with a no-rating average. Refresh: daily from the source marketplace.
LiveChat for Easy Digital Downloads
Holds position #6 in the WordPress Plugin Directory live chat plugin category as a category-leading listing. Tracks at no-rating across 2 reviews — early-stage review volume. Refresh: daily from the source marketplace.
JivoChat Live Chat – WP live chat plugin for WordPress
Currently sits at #7 in the WordPress Plugin Directory live chat plugin category as a category-leading listing. Currently has a growing review traction (709 reviews). AppRanks tracks this listing on a 24-hour cycle.
HeySpark – Live Chat and Call Now Plugin
Holds position #8 in the WordPress Plugin Directory live chat plugin category as a category-leading listing. An early-stage review volume (2 reviews) with a no-rating average. AppRanks tracks this listing on a 24-hour cycle.
Currently sits at #9 in the WordPress Plugin Directory live chat plugin category as a highly rated listing. Tracks at no-rating across 12 reviews — early-stage review volume. AppRanks tracks this listing on a 24-hour cycle.
Same data as the ranked cards, condensed into a sortable-by-eye grid: rating × review depth × pricing tier across the top 9 live chat plugin apps on WordPress Plugin Directory.
| # | App | Rating | Reviews | Pricing |
|---|---|---|---|---|
| 1 | Chatnox Live Chat Plugin (Free & Paid Plans) | 4.6★ | 7 | — |
| 2 | Brosix Live Chat | 5.0★ | 2 | — |
| 3 | LiveHelpNow Help Desk | 0.0★ | 0 | — |
| 4 | VISITLEAD Live Chat and Realtime Monitoring | 5.0★ | 2 | — |
| 5 | Chat Metrics – Managed live chat plugin for wordpress | 0.0★ | 0 | — |
| 6 | LiveChat for Easy Digital Downloads | 5.0★ | 2 | — |
| 7 | JivoChat Live Chat – WP live chat plugin for WordPress | 4.9★ | 709 | — |
| 8 | HeySpark – Live Chat and Call Now Plugin | 5.0★ | 2 | — |
| 9 | Replain | 4.7★ | 12 | — |
Want to compare any two apps in detail (features, ratings trend, pricing plans side-by-side)? Open the head-to-head page from the "Compare to #N" link on each card above. Custom multi-app comparisons, historical rank trajectory, and CSV export are available on a paid plan.
Methodology details: /glossary/audit-score · /about.
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