LiveHelpNow Help Desk is a WordPress Plugin Directory app by livehelpnow.
AppRanks data: LiveHelpNow Help Desk ranks #0 in live chat on WordPress Plugin Directory, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
LiveHelpNow Help Desk is a newly-listed WordPress app with a limited review volume. It is listed in the live chat category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by livehelpnow — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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See LiveHelpNow Help Desk's alternatives ranked by audit score, rating, and review velocity.
How LiveHelpNow Help Desk works
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LiveHelpNow help desk system provides the ultimate way to communicate with your website visitors and customers. Engage real-time the second a visitor visits a critical page of your website. Allow your customers to communicate with you directly on your website, via live chat, SMS/Text, Facebook, Twitter or Email. With LiveHelpNow, you may interact with your customers however which way they prefer, from one easy-to-use platform. This plugin adds the necessary script to your site that enables the live chat functionality.
Get started
Benefits for merchants Omni-channel customer support platform, offering 360 degrees of customer service for your customers to be able to contact your company on the channel they prefer! Whether it is live chat, SMS, email, Facebook or Twitter. All customer inquiries are captured and organized by conversations and all in real time.
Benefits for customers Real time communication enablement over Chat, SMS, Email, Facebook and Twitter from within one easy to use platform
Product features
Here are just some of the features that differentiate LiveHelpNow from other help desk platforms:
Accept chat over SMS (customers can text for support!)
Secure forms (transmit highly confidential information such as credit cards, PHI info, order info) right within chat or email!
Integrated Chat, SMS, Facebook, Twitter, Email, Call and Knowledge management (provide customers with all channels of support from one system)!
Dedicated US-based 24/7 support
Real-time agent monitoring
Financial grade security
Instant language translation
Social media integration
Support unlimited brands
Integrated customer surveys
Integrates with any CRM
Targeted customer engagement
Customer satisfaction scorecard
Exportable dynamic enterprise level reports
Skill based routing and queuing
Agent permissions and restrictions
Whisper technology
File transfer
Automated tagging
Chat sentiment analysis
Please attend live demo of LiveHelpNow to learn more.
Pricing and plans Please visit pricing page and start 30 day free trial here
Category rankings
As of Jul 9, 2026- live chat#0of 385Top 1%
- Live chat plugin#0of 9Top 1%
- Live chat software#0of 11Top 1%
- Live chat system#0of 1Top 1%
- Live chat widget#0of 3Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
LiveHelpNow Help Desk ranks for 2 keywords across WordPress Plugin Directory. Here are the top 2:
Competitors & alternatives
LiveHelpNow Help Deskdoesn't have curated competitor matchups yet. Other tracked live chat apps on WordPress:
Where LiveHelpNow Help Desk stands in the live chat category
LiveHelpNow Help Desk ranks #0 of 385 apps in the live chat category, placing it in the top 1% of the listing.
Frequently asked questions
What is LiveHelpNow Help Desk?
LiveHelpNow Help Desk is an app for WordPress. It is published on WordPress Plugin Directory and tracked daily by AppRanks, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the live chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by livehelpnow.
Who uses LiveHelpNow Help Desk?
Currently around 60 active stores have installed LiveHelpNow Help Desk. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the live chat category on WordPress.