How does AppRanks pick the top chatbot apps for WordPress Plugin Directory?

Apps appear here because WordPress Plugin Directory itself classifies them under chatbot — AppRanks does not editorially add or remove apps from this category set. Within the category, ranking uses average rating times the natural log of review count (rating × ln(reviewCount + 1)), which keeps a single 5-star outlier from leapfrogging an established listing while still letting a very-well-rated mid-volume app rank above a poorly-reviewed giant. The page refreshes daily from the canonical WordPress marketplace listing. AppRanks does not accept payment to alter ranking on public surfaces.

How often does this chatbot apps list update?

Every 24 hours. AppRanks pulls fresh rating, review count, and pricing-tier data from each app's WordPress marketplace listing nightly. Apps that lose WordPress Plugin Directory's category tag (e.g., a developer changes the listing's primary category) drop off in the next nightly snapshot. The page itself is cached at the CDN for 1 hour to absorb traffic spikes, so during a refresh window the visible list lags the underlying data by at most one hour.

What does "Pick if" mean on each top-3 entry?

"Pick if" is a data-derived recommendation that surfaces the most useful selection criterion for that app — high rating with deep review base means category default; free tier with broad adoption means budget-first pick; high rating with moderate review count means satisfaction-led pick. The framing is generated from the same rating + review count + pricing data shown on the card, not from editorial judgment or paid placement.

Where can I see the full methodology and audit scoring?

The full methodology — including the rating × ln(reviewCount + 1) blend, refresh cadence, conflict-of-interest policy, and the per-app audit-score breakdown — is documented on the AppRanks About page and the audit-score glossary entry. Every app on this list also has a dedicated audit page that walks through title, content, visuals, pricing, and category-tag scoring against the marketplace's published standards.

439 Best chatbot Apps for WordPress (2026)

AppRanks

rating × ln(reviewCount + 1)

#1
Contact Bot
Ranks #1 in the WordPress Plugin Directory chatbot category as a category-leading listing. Currently has an early-stage review volume (3 reviews). Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Contact Bot holds a 5.0-star average across 3 reviews in the chatbot category.
View audit Compare to #2 →
#2
WPBot – ChatBot Conversational Forms
Ranks #2 in the WordPress Plugin Directory chatbot category as a category-leading listing. An early-stage review volume (3 reviews) with a no-rating average. Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — WPBot – ChatBot Conversational Forms holds a 5.0-star average across 3 reviews in the chatbot category.
View audit Compare to #1 →
#3
Boei – AI Chatbot, Live Chat & 50+ Channels
Ranks #3 in the WordPress Plugin Directory chatbot category as a category-leading listing. Tracks at no-rating across 30 reviews — early-stage review volume. Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Boei – AI Chatbot, Live Chat & 50+ Channels holds a 5.0-star average across 30 reviews in the chatbot category.
View audit Compare to #2 →
#4
Authyo ChatLead – Chatbot Lead Capture
Holds position #4 in the WordPress Plugin Directory chatbot category as a mixed-rating listing. Currently has an early-stage review volume (0 reviews). Refresh: daily from the source marketplace.
View audit Compare to #3 →
#5
ChatReact – AI Chatbot, Smart Forms & FAQs
Currently sits at #5 in the WordPress Plugin Directory chatbot category as a mixed-rating listing. An early-stage review volume (0 reviews) with a no-rating average. Refresh: daily from the source marketplace.
View audit Compare to #4 →
#6
fobi chatbot
Holds position #6 in the WordPress Plugin Directory chatbot category as a category-leading listing. Tracks at no-rating across 2 reviews — early-stage review volume. Refresh: daily from the source marketplace.
View audit Compare to #5 →
#7
AI Engine – The Chatbot, AI Framework & MCP for WordPress
Currently sits at #7 in the WordPress Plugin Directory chatbot category as a category-leading listing. Currently has a growing review traction (862 reviews). AppRanks tracks this listing on a 24-hour cycle.
View audit Compare to #6 →
#8
Smartsupp – live chat, AI shopping assistant and chatbots
Holds position #8 in the WordPress Plugin Directory chatbot category as a highly rated listing. A growing review traction (131 reviews) with a no-rating average. AppRanks tracks this listing on a 24-hour cycle.
View audit Compare to #7 →
#9
Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search
Currently sits at #9 in the WordPress Plugin Directory chatbot category as a category-leading listing. Tracks at no-rating across 123 reviews — growing review traction. AppRanks tracks this listing on a 24-hour cycle.
View audit Compare to #8 →
#10
AI Puffer – Chat. Create. Automate. (formerly AI Power)
Holds position #10 in the WordPress Plugin Directory chatbot category as a highly rated listing. Currently has a growing review traction (165 reviews). Source: WordPress Plugin Directory's own published category position.
View audit Compare to #9 →

At-a-glance comparison

Same data as the ranked cards, condensed into a sortable-by-eye grid: rating × review depth × pricing tier across the top 10 chatbot apps on WordPress Plugin Directory.

#	App	Rating	Reviews	Pricing
1	Contact Bot	5.0★	3	—
2	WPBot – ChatBot Conversational Forms	5.0★	3	—
3	Boei – AI Chatbot, Live Chat & 50+ Channels	5.0★	30	—
4	Authyo ChatLead – Chatbot Lead Capture	0.0★	0	—
5	ChatReact – AI Chatbot, Smart Forms & FAQs	0.0★	0	—
6	fobi chatbot	5.0★	2	—
7	AI Engine – The Chatbot, AI Framework & MCP for WordPress	4.9★	862	—
8	Smartsupp – live chat, AI shopping assistant and chatbots	4.7★	131	—
9	Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search	4.9★	123	—
10	AI Puffer – Chat. Create. Automate. (formerly AI Power)	4.6★	165	—

Want to compare any two apps in detail (features, ratings trend, pricing plans side-by-side)? Open the head-to-head page from the "Compare to #N" link on each card above. Custom multi-app comparisons, historical rank trajectory, and CSV export are available on a paid plan.

Frequently asked

How does AppRanks pick the top chatbot apps for WordPress Plugin Directory?: Apps appear here because WordPress Plugin Directory itself classifies them under chatbot — AppRanks does not editorially add or remove apps from this category set. Within the category, ranking uses average rating times the natural log of review count (rating × ln(reviewCount + 1)), which keeps a single 5-star outlier from leapfrogging an established listing while still letting a very-well-rated mid-volume app rank above a poorly-reviewed giant. The page refreshes daily from the canonical WordPress marketplace listing. AppRanks does not accept payment to alter ranking on public surfaces.
How often does this chatbot apps list update?: Every 24 hours. AppRanks pulls fresh rating, review count, and pricing-tier data from each app's WordPress marketplace listing nightly. Apps that lose WordPress Plugin Directory's category tag (e.g., a developer changes the listing's primary category) drop off in the next nightly snapshot. The page itself is cached at the CDN for 1 hour to absorb traffic spikes, so during a refresh window the visible list lags the underlying data by at most one hour.
What does "Pick if" mean on each top-3 entry?: "Pick if" is a data-derived recommendation that surfaces the most useful selection criterion for that app — high rating with deep review base means category default; free tier with broad adoption means budget-first pick; high rating with moderate review count means satisfaction-led pick. The framing is generated from the same rating + review count + pricing data shown on the card, not from editorial judgment or paid placement.
Where can I see the full methodology and audit scoring?: The full methodology — including the rating × ln(reviewCount + 1) blend, refresh cadence, conflict-of-interest policy, and the per-app audit-score breakdown — is documented on the AppRanks About page and the audit-score glossary entry. Every app on this list also has a dedicated audit page that walks through title, content, visuals, pricing, and category-tag scoring against the marketplace's published standards.

Methodology details: /glossary/audit-score · /about.

The 10 Best chatbot Apps for WordPress Plugin Directory (2026)

At-a-glance comparison

Frequently asked

Track these rankings over time