Crisp – Live Chat and Chatbot is a WordPress app, with a 4.6 average rating from 73 reviews, as of July 10, 2026.
Crisp – Live Chat and Chatbot is a WordPress Plugin Directory app by crisp. With a rating of 4.6★ from 73 reviews.
AppRanks data: Crisp – Live Chat and Chatbot ranks #0 in chatbot on WordPress Plugin Directory, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Crisp – Live Chat and Chatbot is a highly rated WordPress app with a limited review volume. It is listed in the chatbot category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 73 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (4.6★) signals consistent merchant satisfaction
- +Published by crisp — established developer track record
Cons
- −Limited review base (73) — ratings can shift significantly with new feedback
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How Crisp – Live Chat and Chatbot works
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Crisp Live Chat is a free and beautiful chat for your website. This is the ultimate free Live Chat plugin for WordPress if you want to grow your email list, generate leads, and enhance your customer relationship within the same software.
The free plugin includes livechat, Real-time notifications, Chatbot, Desktop apps, Mobile apps, Availability schedule. All these features work immediately with no developer help needed.
By adding this plugin on your WordPress website, you’ll gain access to Crisp Inbox for Marketing, Sales, and Support teams, as well as Crisp Helpdesk, our free online educational resources that will help you to better use Crisp and support your customers.
Here’s how our Livechat plugin will help you capture more leads and enhance your conversions rates.
Live Chat: Let your site visitors talk to you Crisp allows you to embed a free live chat module to your website and let site visitors chat with you. Using the chatbot plugin, you can easily handle the following WordPress live chat
Support live chat: Answer questions your customers might have about your business through live chat.
Sales livechat: Help answer questions your potential customers might have about your products/services through live chat.
Marketing Live Chat: Enrich your database by asking emails or phone numbers and tagging every conversation to create a qualified contact list (This is an option).
Automated chatbot: Create powerful chat bot scenario with our no-code chatbot builder
Pro tip: If you want to, you can set an availability schedule to display your live chat when you’re ready to chat
Real-time notifications: Be informed when a Live Chat start
Support Livechat: Get back to your customers instantly
Sales Live chat: Do not ever miss a sale again
Marketing Live chat: Offer a conversational experience to your leads
Automated chatbot: Create offline experiences for your visitors
Pro tip: If you want to, you can choose to receive notifications or not
Mobile and Desktops apps for a convenient Live Chat Available on mobile:
iOS
Android
Available on desktop:
Windows Operating systems
Mac OS operating systems
Pro tip: If you want to, you can answer your customers while you’re not in front of your computer!
Live Chat bonus
See what your visitors are typing.
Not all visitors to your website are digital natives.
For many, it takes time to type a response. With Crisp, you can see what your visitors are typing in real time, allowing you to respond with the right information in little to no time.
Fair pricing
Crisp takes a different business approach than other live chat services. We do not sell a limited chatbox service—with Crisp, the live chat service is free and unlimited, more than enough to cover the basic needs of anyone using the service.
Multiple plugins
Inside Crisp, you can add plugins to extend the power of your live chat.
Enriched user profile
With Crisp, you can see your visitor’s important information, such as email, full name, picture, location, social networks, and browsed webpages.
Enriched conversations
From smileys to animations, our chat system is fresh, cool, and simple to use. Just try it!
Wide range of integrations
You can integrate Crisp with Slack, your e-mails, Messenger, Twitter, Telegram Whatsapp and SMS.
What do people have to say about Crisp Live Chat ? “Crisp stood out. It has roughly the same feature set as Intercom with a few additional features and it has simple/affordable pricing. The support from the team over there is great and new features pop up often.” – Shai Almog, Co-founder of Codename
“We could have had the same experience with other live chats as well, but the price tag combined with the feature set Crisp does offer, we would and already do recommend it to all customers who are looking for a live chat themselves. We’ve upgraded to the Crisp unlimited plan a while ago, and are glad that we made that decision.” – Dominik Angerer, Founder of Storyblok
Category rankings
As of Jul 10, 2026- chatbot#0of 588Top 1%
- Crisp#0of 1Top 1%
- Free live chat#0of 25Top 1%
- Livechat#0of 52Top 1%
- live chat#0of 385Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Crisp – Live Chat and Chatbot ranks for 6 keywords across WordPress Plugin Directory. Here are the top 3:
Competitors & alternatives
Crisp – Live Chat and Chatbotdoesn't have curated competitor matchups yet. Other tracked chatbot apps on WordPress:
Where Crisp – Live Chat and Chatbot stands in the chatbot category
Crisp – Live Chat and Chatbot ranks #0 of 588 apps in the chatbot category, placing it in the top 1% of the listing.
Frequently asked questions
What is Crisp – Live Chat and Chatbot?
Crisp – Live Chat and Chatbot is an app for WordPress. It currently holds a 4.6-star rating from 73 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the chatbot category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by crisp.
Who uses Crisp – Live Chat and Chatbot?
Currently around 20,000 active stores have installed Crisp – Live Chat and Chatbot. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the chatbot category on WordPress.
How active are Crisp – Live Chat and Chatbot reviews?
Crisp – Live Chat and Chatbot has received 0 reviews in the last 30 days, 0 in the last 90 days. Review velocity is one of the faster-moving signals on a marketplace listing — sustained pace correlates with active install growth and ongoing developer engagement, while a sharp drop is often the earliest visible signal of a stalled listing.