Tidio – Live Chat & AI Chatbots for WordPress Plugin Directory
By Tytus Gołas
Tidio – Live Chat & AI Chatbots is a WordPress app, with a 4.7 average rating from 396 reviews, as of July 8, 2026.
Tidio – Live Chat & AI Chatbots is a WordPress Plugin Directory app by Tytus Gołas. With a rating of 4.7★ from 396 reviews.
AppRanks data: Tidio – Live Chat & AI Chatbots added 2 reviews in the last 90 days (50% of its all-time review count) — an active-velocity signal indicating ongoing user adoption.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Tidio – Live Chat & AI Chatbots is a highly rated WordPress app with a growing review traction. It is listed in the chatbot category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 396 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (4.7★) signals consistent merchant satisfaction
- +Published by Tytus Gołas — established developer track record
Cons
- −Sparse visual evidence (0 screenshots) — harder to evaluate the UX before installing
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How Tidio – Live Chat & AI Chatbots works
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🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools
Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24/7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget.
With Tidio’s Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio’s AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24/7 without human intervention.
💬 Why Use Tidio Live Chat on Your WordPress Website? ✅ Real-Time Live Chat Support: Chat instantly with visitors and customers to solve their issues and answer questions.
✅ Live Chat + AI Automation: Combine traditional live chat with AI-powered chatbots for faster, smarter responses.
✅ Automated Support with Lyro AI: Let Lyro, Tidio’s conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed.
✅ Boost Conversions with Proactive Chat: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time.
✅ Mobile-Friendly Live Chat Widget: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices.
✅ Multichannel Live Chat Plugin: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox.
🚀 Top Features of Tidio WordPress Live Chat Plugin 🟢 Live Chat Widget Customization – Match the live chat to your website branding and user experience.
🟢 AI Chatbot (Lyro) – Resolve up to 70% of customer questions instantly with our advanced conversational AI.
🟢 WooCommerce Live Chat Integration – View visitor carts, order history, and send product cards directly in chat.
🟢 Chatbot Templates & Visual Builder – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates.
🟢 Live Visitor Tracking – See who is online and start live chat conversations based on behavior or location.
🟢 Departments & Agent Routing – Route live chat messages to the right team instantly.
🟢 Smart Popups – Trigger proactive live chat messages based on user actions.
🌍 Multi-Language Live Chat for Global Support Tidio’s live chat widget supports 6 languages: English, German, French, Spanish, Italian, and Portuguese. Deliver a personalized live chat experience to users in their native language automatically.
📱 Live Chat on Mobile & Desktop Apps Download the Tidio mobile app for iOS and Android to respond to live chat messages wherever you are. Stay connected with your customers anytime, anywhere.
🛒 Live Chat for eCommerce Whether you run a WooCommerce store or a service website, Tidio’s Live Chat for WordPress helps you:
Engage visitors in real time
Recommend products and upsell with product cards
Recover abandoned carts through chatbot campaigns
Convert passive users into paying customers with live support
🔐 Reliable, Fast, Secure Tidio is optimized for performance and security. Your Live Chat for WordPress runs smoothly, loads fast, and protects your customer data.
💬 Real-Time Conversations with Website Visitors Engage visitors the moment they land on your site using a fast, responsive live chat widget. Answer questions, resolve issues, and guide users through their journey in real time — increasing satisfaction and conversion rates instantly.
📱 Mobile-Friendly & Fully Customizable Widget Tidio’s live chat widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website.
🎯 Proactive Messaging & Visitor Triggers Don’t wait for visitors to reach out. Set up automated triggers to proactively start live chat conversations based on user behavior — like time on page or exit intent — turning passive browsing into active engagement.
📨 Unified Inbox for Multichannel Support Tidio acts as a central helpdesk, bringing together messages from live chat, email, Messenger, and Instagram into one simple interface. Manage all customer conversations efficiently without switching tabs or tools.
🧠 Lyro AI – Your 24/7 Support Agent Let Lyro AI, Tidio’s conversational chatbot, automatically resolve up to 70% of repetitive support queries. It learns from your FAQs, delivers instant answers, and keeps your human team focused on complex cases.
🔧 Built Specifically for WordPress – Seamless Live Chat Integration Tidio is a native WordPress live chat plugin, built to work flawlessly with your website from the moment you install it. You can set up Tidio in just a few clicks—no coding, no complex configuration. The entire integration process is smooth and intuitive, allowing you to:
Add the live chat widget to your site automatically
Manage all chat and chatbot settings directly from your WordPress admin panel
Use shortcodes and native WordPress tools to display or hide the chat on specific pages
Sync visitor data and conversations with WordPress user accounts for more personalized support
Whether you’re a beginner or an advanced user, Tidio’s tight integration with WordPress ensures your live chat runs smoothly and feels like a natural part of your site — not an external add-on.
🌟 What Makes Tidio Live Chat the Best?
Used by over 300,000 websites
4.8+ ★ average rating
Trusted by businesses in 150+ countries
Seamless installation – set up live chat in under 30 seconds
🆓 Start with Tidio’s Powerful Free Plan Tidio offers a fully functional free plan that includes everything you need to get started with live chat and AI-powered customer support. With no credit card required, you can:
Add a customizable live chat widget to your WordPress site
Chat with unlimited visitors in real time
Use pre-built chatbot templates for lead generation and support
Access Lyro AI to automate common questions (limited interactions)
Manage conversations from live chat, Messenger, Instagram, and email — all in one place
Download mobile apps and stay connected on the go
Whether you’re running a small business or launching a new online store, Tidio’s free plan gives you the tools to offer high-quality customer support and grow your business — without paying a cent.
✅ Get Started with Tidio Live Chat Today Installing Tidio Live Chat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access powerful premium features like unlimited AI chatbot responses, automation, and multi-agent support.
Download Tidio Live Chat Plugin and start chatting with your website visitors today!
💰 Pricing Most of our powerful features are available in the free plan. If you want to test all of them, sign up for a 7-day free trial.
See all available pricing options on our website.
⚙️ Technical Requirements To run Tidio Plugin for WordPress we recommend your host support:
– OpenSSL (to increase security by encrypting your access tokens)
– cURL
🔥 Hot Features
CC/BCC for tickets
Filters for new Lyro Knowledge tab
Historical conversations as data source
Sort direction in Smart Views tickets
First person perspective styling
Ratings and reviews
- 53 (1%)
- 40 (0%)
- 30 (0%)
- 20 (0%)
- 11 (0%)
Category rankings
As of Jul 8, 2026- chatbot#0of 588Top 1%
- Free live chat#0of 25Top 1%
- Livechat#0of 52Top 1%
- live chat#0of 385Top 1%
- Chat#4of 532Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Tidio – Live Chat & AI Chatbots ranks for 12 keywords across WordPress Plugin Directory. Here are the top 3:
- 1.chatbotRank #5
- Rank #6
- Rank #2
Competitors & alternatives
Tidio – Live Chat & AI Chatbotsdoesn't have curated competitor matchups yet. Other tracked chatbot apps on WordPress:
Where Tidio – Live Chat & AI Chatbots stands in the chatbot category
Tidio – Live Chat & AI Chatbots ranks #0 of 588 apps in the chatbot category, placing it in the top 1% of the listing.
Frequently asked questions
What is Tidio – Live Chat & AI Chatbots?
Tidio – Live Chat & AI Chatbots is an app for WordPress. It currently holds a 4.7-star rating from 396 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the chatbot category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Tytus Gołas.
Who uses Tidio – Live Chat & AI Chatbots?
Currently around 80,000 active stores have installed Tidio – Live Chat & AI Chatbots. Its review base of 396 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the chatbot category on WordPress.
How active are Tidio – Live Chat & AI Chatbots reviews?
Tidio – Live Chat & AI Chatbots has received 0 reviews in the last 30 days, 2 in the last 90 days. Review velocity is one of the faster-moving signals on a marketplace listing — sustained pace correlates with active install growth and ongoing developer engagement, while a sharp drop is often the earliest visible signal of a stalled listing.