Smartsupp – live chat, AI shopping assistant and chatbots for WordPress Plugin Directory
By Smartsupp
Smartsupp – live chat, AI shopping assistant and chatbots is a WordPress app, with a 4.7 average rating from 131 reviews, as of July 8, 2026.
Smartsupp – live chat, AI shopping assistant and chatbots is a WordPress Plugin Directory app by Smartsupp. With a rating of 4.7★ from 131 reviews.
AppRanks data: Smartsupp – live chat, AI shopping assistant and chatbots ranks #0 in chatbot on WordPress Plugin Directory, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Smartsupp – live chat, AI shopping assistant and chatbots is a highly rated WordPress app with a growing review traction. It is listed in the chatbot category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 131 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (4.7★) signals consistent merchant satisfaction
- +Published by Smartsupp — established developer track record
Cons
- −Sparse visual evidence (0 screenshots) — harder to evaluate the UX before installing
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How Smartsupp – live chat, AI shopping assistant and chatbots works
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Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.
Elevate Your Online Sales with Conversations! We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites.
Why choose Smartsupp? 🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps.
🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging.
🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance.
📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention.
🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws.
What can Smartsupp do? What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional.
Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation.
Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities.
Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around.
Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs.
Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard.
E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress.
Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket!
Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business!
What our users say about us? “Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”
—Oke Harms, Kickerkult.de
“One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.”
—Jan Kučera, ASKO – NÁBYTEK
“We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.”
—Jan Duchoň, AAA AUTO
Category rankings
As of Jul 8, 2026- chatbot#0of 588Top 1%
- Livechat#0of 52Top 1%
- Online chat#0of 10Top 1%
- Smartsupp#0of 1Top 1%
- Ai#8of 1,435Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Smartsupp – live chat, AI shopping assistant and chatbots ranks for 7 keywords across WordPress Plugin Directory. Here are the top 3:
- 1.chatbotRank #17
- Rank #21
- Rank #10
Competitors & alternatives
Smartsupp – live chat, AI shopping assistant and chatbotsdoesn't have curated competitor matchups yet. Other tracked chatbot apps on WordPress:
Frequently asked questions
What is Smartsupp – live chat, AI shopping assistant and chatbots?
Smartsupp – live chat, AI shopping assistant and chatbots is an app for WordPress. It currently holds a 4.7-star rating from 131 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the chatbot category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Smartsupp.
Who uses Smartsupp – live chat, AI shopping assistant and chatbots?
Currently around 20,000 active stores have installed Smartsupp – live chat, AI shopping assistant and chatbots. Its review base of 131 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the chatbot category on WordPress.
How active are Smartsupp – live chat, AI shopping assistant and chatbots reviews?
Smartsupp – live chat, AI shopping assistant and chatbots has received 0 reviews in the last 30 days, 0 in the last 90 days. Review velocity is one of the faster-moving signals on a marketplace listing — sustained pace correlates with active install growth and ongoing developer engagement, while a sharp drop is often the earliest visible signal of a stalled listing.