These 7 apps lead Salesforce AppExchange's Social Channels category as of September 2026 — ranked by user rating, review count, and audit score, refreshed every 24 hours from the canonical Salesforce marketplace listing.
Discover the top-rated social channels apps available on Salesforce AppExchange. Rankings based on user ratings, review count, and market performance.
Updated · methodology: audit-score · About AppRanks
This is the curated shortlist — the top-ranked social channels apps. To browse every social channels app on Salesforce AppExchange, see the full Social Channels category.
This list ranks the top 7 Salesforce apps classified under by the source marketplace's own taxonomy — apps appear here only because Salesforce AppExchange itself tags them in this category, not because of any AppRanks editorial decision. Within the category set, ranking uses a Bayesian-ish blend of average rating × natural log of review count: the formula is , so a high-rating-low-review app doesn't leapfrog an established listing on a single 5-star outlier. The blend favors apps that are both well-reviewed AND have an established user base.
rating × ln(reviewCount + 1)AppRanks does not invent a proprietary score for public surfaces — the rank shown mirrors the marketplace's published category position exactly, scraped on a 12-24 hour refresh cycle from the canonical Salesforce AppExchange listing. The category lookup happens at request time and the page is cached at the edge for 1 hour to absorb traffic spikes; the underlying ranking data refreshes daily so the list stays accurate within one day of any source change. AppRanks does not editorially promote or demote apps based on advertiser or partnership status — the same blend formula applies uniformly across every app on this platform.
Ranks #1 in the Salesforce AppExchange social channels category as a category-leading listing. Currently has an early-stage review volume (6 reviews, 5.0★ avg). Pricing: free_to_install. Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Sprout Social holds a 5.0-star average across 6 reviews in the social channels category.
Ranks #2 in the Salesforce AppExchange social channels category as a category-leading listing. An early-stage review volume (1 reviews) with a 5.0-star average. Pricing: free_to_install. Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Locobuzz Social CX holds a 5.0-star average across 1 reviews in the social channels category.
Cezium Ads - MC Ad Studio Alternative for SFMC
Ranks #3 in the Salesforce AppExchange social channels category as a category-leading listing. Tracks at 5.0★ across 2 reviews — early-stage review volume. Pricing: paid. Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Cezium Ads - MC Ad Studio Alternative for SFMC holds a 5.0-star average across 2 reviews in the social channels category.
Social Studio Next from Resource Interactive
Holds position #4 in the Salesforce AppExchange social channels category as a newly-listed listing. Currently has an early-stage review volume (0 reviews). Pricing: free. Refresh: daily from the source marketplace.
Currently sits at #5 in the Salesforce AppExchange social channels category as a newly-listed listing. An early-stage review volume (0 reviews) with a no-rating average. Pricing: paid. Refresh: daily from the source marketplace.
Sprout Social: Agent assistant for Service Cloud, Social Customer Care
Holds position #6 in the Salesforce AppExchange social channels category as a mixed-rating listing. Tracks at no-rating across 0 reviews — early-stage review volume. Pricing: free. Refresh: daily from the source marketplace.
Currently sits at #7 in the Salesforce AppExchange social channels category as a newly-listed listing. Currently has an early-stage review volume (0 reviews). Pricing: paid. AppRanks tracks this listing on a 24-hour cycle.
Same data as the ranked cards, condensed into a sortable-by-eye grid: rating × review depth × pricing tier across the top 7 social channels apps on Salesforce AppExchange.
| # | App | Rating | Reviews | Pricing |
|---|---|---|---|---|
| 1 | Sprout Social | 5.0★ | 6 | free_to_install |
| 2 | Locobuzz Social CX | 5.0★ | 1 | free_to_install |
| 3 | Cezium Ads - MC Ad Studio Alternative for SFMC | 5.0★ | 2 | paid |
| 4 | Social Studio Next from Resource Interactive | — | — | free |
| 5 | Stape Conversion Tracking | — | — | paid |
| 6 | Sprout Social: Agent assistant for Service Cloud, Social Customer Care | 0.0★ | 0 | free |
| 7 | IdeasPro | — | — | paid |
Want to compare any two apps in detail (features, ratings trend, pricing plans side-by-side)? Open the head-to-head page from the "Compare to #N" link on each card above. Custom multi-app comparisons, historical rank trajectory, and CSV export are available on a paid plan.
Methodology details: /glossary/audit-score · /about.
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