Locobuzz Social CX for Salesforce
- Category rank
- #1 in Social Channels
- Price from
- $120 / user / month (USD)
- Listing audit
- 59/100
Locobuzz Social CX is a Salesforce AppExchange app by Locobuzz Solutions Pvt. Ltd.. With a rating of 5.0★ from 1 reviews, it currently ranks #1 in the Social Channels category.
Locobuzz Social CX is the #1 ranked Social Channels app on Salesforce, with a 5.0 average rating from 1 review, as of Nov 15, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 15, 2026
Locobuzz Social CX is a category-leading Social Channels app on Salesforce, ranked #1 of 7 in the category. It holds a 5.0★ average from 1 review on Salesforce.
Pros
- +#1 of 7 in Social Channels
Cons
- −Only 1 review — the average can still move with a few new ratings
About Locobuzz Social CX
How Locobuzz Social CX works
Locobuzz is a global enterprise SaaS company specialising in digital customer experience management. Our platform is designed for businesses looking to enhance their customer service. It integrates with Salesforce to offer tools that manage social media interactions, customer support, and analytics from one place. It’s about giving you the power to connect with your customers on their chosen platforms, like Facebook, Twitter, LinkedIn, YouTube, and Instagram, and translate social engagements into actionable CRM tasks.
With the Locobuzz social connector, your business can respond to customer needs promptly, track engagement history, and harness social insights to inform service and marketing strategies—all from within Salesforce. It’s about working smarter, not harder, and letting the technology take care of the heavy lifting so that you can focus on what matters: building lasting customer relationships."
Locobuzz is your ideal replacement for Social Studio (SocialStudio) and enables you get similar experience within SalesForce CRM while having access to a lot more channels, insights and functionality
Key features
- Social Sync: Effortlessly sync social interactions with Salesforce for a complete customer view
- Auto Case Creation: Locobuzz automatically creates cases from social posts with field and object level mapping on cases and contacts
