Generated from Enhanced Agent Chat's audit data
Enhanced Agent Chat scores 70/100 across 6 category checks, which puts it in the healthy band — focused gaps rather than systemic problems. Strengths: languages at 100/100 and description & content at 79/100 carry the headline — both above the 70/100 overall. Watch-items: technical & support (50/100) and visual assets (50/100) drag the average down; lifting technical & support is the single largest available lever. Per-category breakdown below.
This is an independent listing audit for Enhanced Agent Chat on Salesforce. It scored 70/100 (grade B) on today's snapshot. Top strength: Languages at 100/100. Biggest gap: Visual Assets at 50/100. We re-audit every 24 hours from the canonical Salesforce listing.
Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary
Last updated: September 12, 2026
Enhanced Agent Chat's overall score of 70/100 is a healthy result with specific areas to tighten, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 4 categories score above the headline number and 2 score below. The strongest category is Languages (100/100, +30 vs overall); the weakest is Technical & Support (50/100), 20 points below the overall — a meaningful but not dominant gap. Top three by score: Languages (100), Description & Content (79), Title Optimization (75).
Scoring criteria, category weightings, and the full rubric (identical across every Salesforce AppExchange listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].
Enhanced Agent Chat scored 70/100 in the AppRanks listing audit — a healthy overall result. The score is the weighted average of 6 category checks: Title Optimization 75/100, Description & Content 79/100, Visual Assets 50/100, Categories & Discoverability 75/100, Technical & Support 50/100, Languages 100/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Salesforce listings.
Enhanced Agent Chat's strongest audit area is Languages, scored at 100/100. Of the 6 checks AppRanks runs in this category, 6 pass cleanly, with the remainder in warning rather than failing state. This is the dimension a competing listing would need to match before Enhanced Agent Chat loses its current edge in this category.
The weakest area in Enhanced Agent Chat's audit is Visual Assets, scored at 50/100. The failing checks are screenshot count, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.