Ticket Manager Plus App by LEAFWORKS is the #86 ranked workflows app on Zendesk, with a free plan available, as of Sep 3, 2026.
Ticket Manager Plus App by LEAFWORKS is a Zendesk Marketplace app by Leafworks.
AppRanks data: Ticket Manager Plus App by LEAFWORKS ranks #86 in Workflows on Zendesk Marketplace, placing it in the top 30% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Ticket Manager Plus App by LEAFWORKS is a newly-listed Zendesk app with a limited review volume. It is listed in the Workflows category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Leafworks — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Ticket Manager Plus App by LEAFWORKS
How Ticket Manager Plus App by LEAFWORKS works
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Effective ticket management in Zendesk with the Ticket Manager Plus app
The Ticket Manager Plus app is your smart companion for keeping a structured ticket management for the same requesters. Whether you're splitting requesters comments into new tickets or merging several tickets from the same requester into a single view, this app helps you stay organized and efficient, even with high ticket volumes.
🚀 Why Ticket Manager Plus is a game changer
Focused ticket splitting - Create new tickets from individual comments and forward them to relevant teams.
Clean ticket queues - Merge related tickets from the same requester into one to consolidate communication.
Automated data transfer - Key ticket fields are automatically carried over when new tickets are created.
💡Want to consolidate conversations and keep your ticket queue clean? Try the Ticket Manager Plus app today!
Take control of your tickets directly in Zendesk
Ticket Manager Plus integrates seamlessly with your Zendesk workspace, making it easier than ever to manage ticket threads, delegate work, and maintain visibility across requests.
Core Features
View ticket comments in organized tabs
Unsolved - Shows all active comments from the requester.
Solved - Displays all resolved tickets for the requester.
Split Tab - A combined view where you can create new tickets from specific comments.
Create new tickets from public comments
Clone - Creates a new ticket using the original comment as-is.
New Split - Allows you to edit the message, apply macros, or customize before sending.
Merge tickets into main ticket
The requester's comment will be added as an internal note in the main ticket.
Merged tickets are automatically marked as Solved to keep your queue clean.
Automatic transfer of ticket fields - When using Clone or New Split, the app automatically transfers key ticket details such as:
Tags
Order numbers
Any custom or pre-filled fields
Data Disclosure: Our apps are fully UI-based and 100% GDPR compliant. All data remains securely within Zendesk, and our apps do not access, store, transmit, or process any user data outside the Zendesk environment.
App inquiries
Contact us if you have any questions, comments, or feature requests regarding this app.
About Leafworks
At Leafworks we build custom apps and bring value to your Zendesk implementation project. Feel free to get in touch with us regarding your Zendesk-related challenges. We are happy to develop your Zendesk app. As Zendesk implementation advanced partner & premier partner we look back on long-term and extensive experience.
Our team consists of Zendesk implementation consultants, developers and creatives. We are looking forward to your project. Book a free consultation here. We are happy to hear from you.
Screenshots
Category rankings
As of Sep 4, 2026- Workflows#86of 291Top 30%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Ticket Manager Plus App by LEAFWORKS doesn't have curated competitor matchups yet. Other tracked workflows apps on Zendesk:
Where Ticket Manager Plus App by LEAFWORKS stands in the Workflows category
Ticket Manager Plus App by LEAFWORKS ranks #86 of 291 apps in the Workflows category, placing it in the top 30% of the listing.
Frequently asked questions
What is Ticket Manager Plus App by LEAFWORKS?
Ticket Manager Plus App by LEAFWORKS is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Workflows category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Leafworks.
Who uses Ticket Manager Plus App by LEAFWORKS?
Ticket Manager Plus App by LEAFWORKS is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Workflows category on Zendesk.
Where does Ticket Manager Plus App by LEAFWORKS rank on Zendesk?
Ticket Manager Plus App by LEAFWORKS currently sits at position #86 in the Workflows category on Zendesk. That places it in the top 30% of 291 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.