WhatsApp by Conciex.Messaging is the #15 ranked messaging app on Zendesk, with a 5.0 average rating from 7 reviews, with a free plan available, as of Sep 12, 2026.
WhatsApp by Conciex.Messaging is a Zendesk Marketplace app by BCR.CX. With a rating of 5.0★ from 7 reviews, it currently ranks #15 in the Messaging category.
AppRanks data: WhatsApp by Conciex.Messaging ranks #15 in Messaging on Zendesk Marketplace, placing it in the top 8% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
WhatsApp by Conciex.Messaging is a category-leading Zendesk app with a limited review volume. It is listed in the Messaging category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by BCR.CX — established developer track record
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
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About WhatsApp by Conciex.Messaging
How WhatsApp by Conciex.Messaging works
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Conciex.Messaging - Zendesk Integrated Whatsapp/SMS
Conciex.Messaging is a communication APP developed with the intent of simplifying messaging and campaign management inside Zendesk. It offers a user-friendly platform designed to streamline communication processes and enhance customer and employee engagement.
Key Features
Simplified Messaging: Enjoy a simple and intuitive interface that allows for effortless messaging within Zendesk.
Campaign Management: Effectively manage and organize your campaigns, ensuring smooth execution of CX and EX strategies.
Template Assistance: Build meaningful messages with the help of Conciex.Messaging's template management feature. Submitted templates are automatically reviewed by META, ensuring quality and effectiveness.
Seamless Zendesk Integration: Conciex.Messaging is fully integrated with Zendesk, providing a seamless experience and enabling customizable actions and complex communication flows.
Why Choose Conciex.Messaging?
WhatsaApp/SMS Integrated: Integrate WhatsaApp and SMS messaging all through your Zendesk.
Enhanced Customer Experience: Execute your CX strategies with ease, providing seamless communication and personalized interactions.
Streamlined Employee Experience: Simplify internal communication, ensuring employees can effectively engage and collaborate.
Efficient Campaign Management: Manage your campaigns effortlessly, saving time and resources while ensuring consistent messaging.
Focus on Core Objectives: With Conciex.Messaging's user-friendly platform, your team can focus on your main objectives without getting overwhelmed by complex communication processes.
Choose Conciex.Messaging for effortless messaging, efficient campaign management, and seamless integration with Zendesk. Simplify your communication strategies and empower both your customers and employees for enhanced experiences.
Screenshots
Category rankings
As of Sep 13, 2026- Messaging#15of 193Top 8%
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Competitors & alternatives
WhatsApp by Conciex.Messaging doesn't have curated competitor matchups yet. Other tracked messaging apps on Zendesk:
Where WhatsApp by Conciex.Messaging stands in the Messaging category
WhatsApp by Conciex.Messaging ranks #15 of 193 apps in the Messaging category, placing it in the top 8% of the listing.
Frequently asked questions
What is WhatsApp by Conciex.Messaging?
WhatsApp by Conciex.Messaging is an app for Zendesk. It currently holds a 5.0-star rating from 7 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Messaging category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by BCR.CX.
Who uses WhatsApp by Conciex.Messaging?
WhatsApp by Conciex.Messaging is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Messaging category on Zendesk.
Where does WhatsApp by Conciex.Messaging rank on Zendesk?
WhatsApp by Conciex.Messaging currently sits at position #15 in the Messaging category on Zendesk. That places it in the top 8% of 193 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.