Side-by-side comparison · 24 data points
| Humorikon By BCR.CX | WhatsApp by Conciex.Messaging | |
|---|---|---|
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| Description | ||
| Screenshots | images | images |
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| Listed | — | — |
| Last updated | — | — |
Simplify WhatsApp & SMS messaging through Zendesk | Boost CX & EX strategies.
| Metric | Humorikon By BCR.CX | WhatsApp by Conciex.Messaging |
|---|---|---|
| Rating | 4.0 ★ | ★ 5.0 ★ |
| Total reviews | ★ 162 | 7 |
| Free plan | Yes | Yes |
| Pricing | Free | Free to install |
Based on the data on this page, WhatsApp by Conciex.Messaging is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Humorikon By BCR.CX's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Humorikon By BCR.CX at Free, WhatsApp by Conciex.Messaging at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Humorikon By BCR.CX has the larger user base (162 reviews vs 7), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. WhatsApp by Conciex.Messaging's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to WhatsApp by Conciex.Messaging; mid-market and enterprise support teams with specific feature requirements should evaluate both — Humorikon By BCR.CX's 162-review base may include the workflow context that matches your specific use case better than WhatsApp by Conciex.Messaging's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Humorikon By BCR.CX audit • WhatsApp by Conciex.Messaging audit
No tracked changes.
Both Humorikon By BCR.CX and WhatsApp by Conciex.Messaging offer paid plans only. Humorikon By BCR.CX starts at Free; WhatsApp by Conciex.Messaging starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
WhatsApp by Conciex.Messaging has the higher average rating (5.0★ from 7 reviews) compared to Humorikon By BCR.CX (4.0★ from 162 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
WhatsApp by Conciex.Messaging holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Humorikon By BCR.CX has the deeper published review base (162 vs 7), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Humorikon By BCR.CX typically suits early-stage and growth-mode teams based on its published review base (162 reviews). WhatsApp by Conciex.Messaging typically suits early-stage and growth-mode teams based on its published review base (7 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Humorikon By BCR.CX and WhatsApp by Conciex.Messaging both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WhatsApp by Conciex.Messaging" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
